The Administrative Clerk handles customer service, maintains working relationships with all functional areas including staff, students, faculty, and patients. The Administrative Clerk(Patient Services Assistant) is responsible for applicable front end revenue cycle and accurate data collection.
Reviews the roster of assigned students to assure schedule efficiency.Reconciles patient accounts.Sets up payment plans.Processes refunds and adjustments.
Assists in missing charges resolution.
Informs providers and assigned faculty of any deficiencies.
Meets regulatory requirements mandated, including but not limited to Article 28 awareness, HIPAA compliance training, and all CU, CUMC and CDM training programs.
Ensures that patients, students, residents, faculty, other staff, and managers are treated with respect and courtesy.
Promotes culture of teamwork, commitment and accountability. Provides recommendations for process improvement.
Assumes responsibility for self-development.
Conforms to all applicable Art. 29, HIPAA, billing compliance and safety policies and guidelines.
Escalates any issues as appropriate. Advises the Manager on matters pertinent to the excellence in clinic operations.
Performs other duties and responsibilities as assigned.
Two Years of college or completion of secretarial school or equivalent business experience plus a minimum of two to three years related experience.
Bachelor's degree desirable.
Axium Dental Software experience, knowledge of dental billing system.
Familiar with Dental insurance billing, collections and eligibility as it pertains to managed care, government and self-pay reimbursement concepts and overall operational impact.
Able to build relationships and interact with diverse groups of individuals at all levels through influence and persuasion.
Ability to meet deadlines, work under pressure, and undertake multiple tasks as required.
Requires strong communication (written and verbal), and interpersonal skills.
Knowledge of EHR and electronic scheduling systems.
Knowledge of MS Office (Outlook, Word, Excel).
Equal Opportunity Employer / Disability / Veteran
Columbia University is committed to the hiring of qualified local residents.
Internal Number: 504226
About Columbia University
Columbia University is one of the world's most important centers of research and at the same time a distinctive and distinguished learning environment for undergraduates and graduate students in many scholarly and professional fields. The University recognizes the importance of its location in New York City and seeks to link its research and teaching to the vast resources of a great metropolis. It seeks to attract a diverse and international faculty and student body, to support research and teaching on global issues, and to create academic relationships with many countries and regions. It expects all areas of the university to advance knowledge and learning at the highest level and to convey the products of its efforts to the world.