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To assist the Supervisor of the Clinical Laboratory in the proper operation of the laboratory and provide technical direction to subordinate technologists in performing basic and more complex clinical technologist services: analyzing specimens; performing cultures on specimens; performing quality control testing; troubleshooting equipment problems; performing instrument maintenance; and preparing patient data for reporting. To produce accurate test results for all patients. To provide technical direction to subordinate Clinical Laboratory Scientists, as directed.
Performs high complexity tests that are authorized by the laboratory supervisor, manager or director and reviews testing performance as applicable.
Follows the laboratory’s and NJH established policies and procedure manuals. Is responsible to ensure staff has reviewed and signed laboratory and personnel SOP on an annual basis as directed by the supervisor.
Participates and maintains records that demonstrate that proficiency testing samples are tested in the same manner as patient specimens. Reviews and coordinates proficiency testing as directed. Conducts staff re-education as applicable.
Adheres to the laboratory’s quality control policies, documenting all quality control activities, instrument and procedural calibrations and maintenance performed. Performs QC review as necessary. Immediately addresses any significant issues or trends observed with supervisor.
Documents all corrective actions taken when test systems deviate from the laboratory’s established performance specifications. Performs root cause analysis of events as directed by supervisor. Monitors data for trends and immediately reports any trends observed to supervisor.
Follows GxP (e.g., GLP, GCLP, GCP, etc.) standards as defined by different national and international organizations (e.g., ISO, FDA, OECD, etc.) when required for clinical or preclinical trials.
Performs, observes, and reviews competencies (including age-specific competencies and/or non-human species) as identified through the departmental competency program. Is responsible for all departmental staff adherence to competency protocol and departmental SOPs.
Appropriately uses the computer systems in the department, including proper use of order/reports/charging, and maximizes personal proficiency. Responds appropriately to email and other forms of communication within 4 hours. Is responsible for dissemination of important information to departmental team.
Continually improves laboratory operations and performs extra projects of increasing complexity and skill and completes projects as directed and approved by the supervisor. Helps laboratory supervisor review and update procedure manuals and prepare for laboratory audits and inspections.
Attends continuing education programs sponsored by National Jewish, manufacturer in-services and/or professional society programs. Obtains at least 12 approved CEU credits per year including but not limited to the following: webinars, lunch and learn seminars, seminars, etc.
Is responsible for maintaining and ordering appropriate levels of reagents and consumables in the laboratory at all times.
Performs error correction, photocopy and data entry and compilation as required. Compiles customized data for clients/studies as directed. Is responsible for interfacing and/or communication with project management and clients as required.
Follows all laboratory and institutional policies and procedures (i.e., operational, departmental, personnel, billing, use of computer and safety). Is responsible for directing team to complete NetLearning in a timely manner.
Follows set guidelines to troubleshoot/correct assay problems or instrument malfunctions. Performs maintenance and works with supervisor/manager in troubleshooting QC or instrument problems. Identifies and assists in troubleshooting with peers and ensures final resolution of problems is fully documented and communicated to team. Monitors for trends and immediately addresses any trends observed.
Helps laboratory supervisor in revision of the laboratory manual, preparation for inspections, proficiency testing program development, and competency programs for laboratory personnel. Makes recommendations to improve laboratory operations and education of the technicians.
Functions as technical supervisor or general supervisor (per CLIA and CAP) as applicable.
For studies, may work on data compilation and writing reports. Functions as Principal Investigator (GLP) or Analytical Project Manager (GCLP) as necessary.
Works with referral facilities (doctors, laboratory supervisors, nurses) and nursing/medical staff to answer questions regarding available testing. Resolves problems and complaints as directed.
Writes and reviews procedure manuals and documents. May review the work of peers to ensure compliance with CLIA personnel requirements.
Leads the work of co-workers providing effective communication, direction, guidance and resources as appropriate.
Performs all specialized procedures and works on their improvement, standardization, and validation.
Responsible for implementation and validation, under leadership of the laboratory supervisor, of new procedures, as well as new regulations introduced by governing bodies.
Enforces (under direction of the laboratory supervisor and the institutional biosafety department) specific biosafety standards for the laboratory and protocols for handling potentially infectious material. Stays abreast of current regulations to ensure laboratory compliance.
Other Duties & Responsibilities
Performs as a back-up to staff absences and vacancies, as necessary.
Performs all other duties as assigned.
Important Notes National Jewish Health is a non-profit, non-sectarian institution and is a longstanding cornerstone in the Denver healthcare community. National Jewish Health seeks to attract the best-qualified candidates who support the mission, vision and values of the Institution and those who respect and promote excellence through diversity. We are committed to providing equal employment opportunities (EEO) to all employees and applicants without regard to race, color, creed, religion, sex, age, national origin, citizenship, sexual orientation, gender identity and expression, physical or mental disability, marital, familial or parental status, genetic information, military status, veteran status or any other legally protected classification. We are a tobacco and fragrance free environment.
BS in Science and MT Certification (certified by taking "general knowledge" ASCP or equivalent) and 4 years related work experience required; a Masters degree and 3 years CAP/CLIA work related experience or 6 years laboratory experience; or a BS in Science and ASCP area specific certification and 3 years CAP/CLIA work related experience or 6 years laboratory experience; or a BS in Science and 4 years CAP/CLIA work related experience or 8 years laboratory experience may be substituted; or any equivalent combination of education and/or experience.