The Manager of Case Management supervises team of RN Case Managers working both in the Inpatient and Outpatient setting. The role involves using an interdisciplinary collaborative approach to fulfill responsibilities that include utilization, concurrent review, discharge planning, coordination of care, patient education, working to improve patient care at MSK. Are you ready to join our dynamic Case Management Team?
Knowledgeable about business and the marketplace and able to apply this knowledge to advance the organization's goals.
Adept at building partnerships and working collaboratively with others to meet shared objectives.
An effective, team-builder.
A provider of work directives, delegating responsibilities as necessary and removing obstacles in order to get work done.
Able to build effective teams where team members apply their diverse skills and perspectives to achieve common goals.
Operate effectively, even when things are not clear or the way forward is not obvious.
Implement initiatives that promote an environment assuring seamless ongoing access to care.
Advise on complex case management/discharge planning issues assisting staff with problem identification and resolutions.
Develop and foster relationships with multiple counterparts and key stakeholders across MSK.
Provide ongoing supervision, feedback and evaluation of the Case Managers and ancillary staff.
Respond to the changing needs of the institution and the patient population and contribute to the development of new programs.
Conduct hospital-wide educational in-services pertaining to the role of the Case Manager and changes in healthcare reimbursement.
Current NYS Registered Nurse License/Registration
Bachelors of Nursing (BSN) degree required; Masters degree in nursing is highly preferred
4-7 years of clinical nursing experience
Previous case management, home care, managed care, or UM/CM experience required
Certified Case Manager (CCM) or Accredited Case Manager (ACM) status preferred,
Excellent interpersonal, problem solving and communication skills essential
Strong decision-making and negotiation skills
Knowledge of state and federal regulations that govern health insurance coverage
Knowledge of Microsoft: Outlook, Word, Excel, Power Point, and Internet Explore
Internal Number: 2019-37451
About Memorial Sloan-Kettering Cancer Center
As one of the world's premier cancer centers, Memorial Sloan-Kettering Cancer Center is committed to exceptional patient care, leading-edge research, and superb educational programs. The close collaboration between our physicians and scientists is one of our unique strengths, enabling us to provide patients with the best care available today as we work to discover more effective strategies to prevent, control, and ultimately cure cancer in the future. Our education programs train future physicians and scientists, and the knowledge and experience they gain at Memorial Sloan-Kettering has an impact on cancer treatment and the biomedical research agenda around the world.