Are you passionate about Salesforce? Do you enjoy customizing, developing, and enhancing applications in the force.com platform? Then, you may want to join Stanford's Enterprise Technology team to implement and modify software enhancements and new functionality for Alumni and Development Applications Platform Transition (ADAPT) program applications and related services. In this position, your responsibilities will include analysis, technical design, configuration, development, improvement, and support of creative solutions on the Salesforce Lightning Platform. The role is responsible for complex programming tasks and analysis work typically involving multiple projects and broad technical responsibility. You will be leveraging existing Enterprise level CRM, technical infrastructure, processes, methods, system, and data integrations to advance the CRM platform. You will also help develop guidelines standards for new CRM functionality and services.
Propose, conceptualize, design, implement, and develop solutions from end to end and be responsible for the applicable technical architecture and documentation.
Perform testing, debugging, change control, and documentation for major projects within the program.
Mentor and supervise professional staff, as necessary, working on all phases of the application development lifecycle.
Define complex application development administration and programming standards.
Responsible for support, maintenance, operation, and upgrades of applications.
Resolve complex technical problems.
Review the technical design of existing systems for optimizing performance.
Lead projects, as necessary, for specialized systems and application development in areas of complex problems.
Work with other technical developers and administrators to develop standard documentation, processes, and procedures.
Perform oversight and governance of Salesforce projects.
Other duties may also be assigned
Education & Experience
Bachelor's degree and eight years of relevant experience, or a combination of education and relevant experience. 4+ years of experience in Salesforce application development.
Required Knowledge, Skills and Abilities
Experience in Salesforce implementations with strong expertise in Sales Cloud, Service Cloud, and Force.com.
Experience with SFDC Administrative tasks like creating Profiles, Roles, Users, Page Layouts, Email Services, Reports, Dashboards, Tasks, and Events.
Experience working in Lightning/Communities, APEX, Custom coding, Process Builder, Triggers, Visualforce, Approval Processes, and Visual Workflow.
Experience with database design concepts and use of SOQL, SOSL, and SQL.
Experience with Salesforce API and Web Services (REST/SOAP/Bulk).
Experience with environment management, release management, code versioning, deployment methodologies, and CI/CD tools.
Ability to quickly learn and adapt to new technologies and programming tools.
Demonstrated experience in designing, developing, testing, and deploying applications.
Strong understanding of data design, architecture, relational databases, and data modeling.
Thorough understanding of all aspects of software development lifecycle and quality control practices.
Ability to define and solve logical problems for highly technical applications.
Strong communication skills with both technical and non-technical clients.
Demonstrated experience leading activities on structured team development projects.
Ability to select, adapt, and effectively use a variety of programming methods.
Ability to recognize and recommend needed changes in user and operations procedures.
Desired Knowledge, Skills and Abilities
Experience in CRM business processes like Forecasting, Campaign Management, Lead Management, Pipeline Management, Account Management, and Case Management.
Experience with team collaboration tools such as Confluence, Jira, or Basecamp desired.
Experience with ETL and integration platform tools (MuleSoft, Informatica, SnapLogic).
Experience in leading, coaching, and mentoring technical teams of varying skill levels.
Knowledge of Salesforce DX.
Certifications and Licenses
Salesforce Certified Advanced Administrator credentials (ADM-211 or ADM-301).
Salesforce Certified Developer credentials (DEV-450 or DEV-501) .
Salesforce Certified Application/System/Technical Architect credentials a plus.
Perform desk-based computer tasks.
Frequently sit, grasp lightly/fine manipulation.
Occasionally stand/walk, writing by hand.
Rarely use a telephone, lift/carry/push/pull objects that weigh up to 10 pounds.
May work extended hours, evening, and weekends.
Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.
Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.
Subject to and expected to stay in sync with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in Stanford's Administrative Guide, http://adminguide.stanford.edu.
Why Stanford is for You:
Stanford University has revolutionized the way we live and enrich the world. Supporting this mission is our diverse and dedicated 17,000 staff. We seek talent driven to impact the future of our legacy. Our culture and unique perks empower you with:
Freedom to grow. We offer career development programs, tuition reimbursement, or audit a course. Join a TedTalk, film screening, or listen to a renowned author or global leader speak.
A caring culture. We provide superb retirement plans, generous time-off, and family care resources.
A healthier you. Climb our rock wall, or choose from hundreds of health or fitness classes at our world-class exercise facilities. We also provide excellent health care benefits.
Discovery and fun. Stroll through historic sculptures, trails, and museums.
Enviable resources. Enjoy free commuter programs, ridesharing incentives, discounts, and more.
Redwood City. Our new Stanford Redwood City campus, opened in Spring 2019, will be the workplace for approximately 2,700 staff, including University IT, whose jobs are important to supporting the University's mission. The campus offers amenities such as onsite cafes and a dining pavilion, a high-end fitness facility with an outdoor pool, and a childcare center for Stanford families.
We are not able to provide relocation or sponsorship for this position.
How to Apply
We invite you to apply for this role by clicking on the Apply for Job button. Please submit your resume and a one-page cover letter along with your online application.
Stanford is an equal opportunity employer, and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law. Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of the job. IndeedBA
IndeedBA Additional Information
Location: Business Affairs: University IT (UIT), Redwood City, California, United States Schedule: Classification Level:
Stanford is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.
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Located between San Francisco and San Jose in the heart of Silicon Valley, Stanford University is recognized as one of the world's leading research and teaching institutions. Leland and Jane Stanford founded the University to "promote the public welfare by exercising an influence on behalf of humanity and civilization." Stanford opened its doors in 1891, and more than a century later, it remains dedicated to finding solutions to the great challenges of the day and to preparing students for leadership in a complex world. The University's thriving diverse community is comprised of nearly 7000 undergraduate students, 12000 graduate students, 2000 faculty members, 1900 postdoctoral scholars, and over 11,000 academic and administrative staff in seven schools including several interdisciplinary research centers and institutes. The campus spreads over 8000 contiguous acres and nearly all undergraduates live on campus. Stanford offers bachelor's and master's degrees in addition to doctoral degrees (PhD, MD, DMA and JD) plus a number of professional and continuing education programs and certifications. More at http://facts.stanford.edu and http://www.stanford.edu. Stanford is an equal empl...oyment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Stanford also welcomes applications from others who would bring additional dimensions to the University’s research, teaching and clinical missions.