JOB SUMMARY
The purpose of this position is to provide The intent of this position is to provide support to the data center portfolio to help drive client satisfaction through consistent program implementation throughout the portfolio. This individual will work with internal CBRE stakeholders and / or client stakeholders in order to support business delivery.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Leads low to medium cross-functional projects and programs end-to-end using a formal PMO process. Facilitates the development of a charter and integrated timeline. Ensures all functions remain on schedule and issues get resolved or escalated. Responsible for program is completion.
Facilitates regular meetings to review project status for active and pending projects (project pipeline). Collaborates with core team and stakeholder focus groups to develop solutions and leads project team through implementation and completion.
Responsible for reporting status of individual and groups of projects and programs. Provides appropriate levels of detail and summarizes complex issues succinctly.
Creates and maintains program documentation including playbooks, guidance documents, catalogs and worksheets to support program on a routine cadence. May partner with other Program Managers and stakeholders to support data center portfolio through their program development and implementation.
Partners with Director, Regional Facilities Managers, and / or other stakeholders to implement program at portfolio and site level as applicable. Reviews programs following implementation to evaluate effectiveness, areas for improvement, and governance of the program(s).
Manages internal and external relationships in support of program. May contract and manage vendors. May provide consultation on complex low to medium scale projects that integrate into an organized program.
Creates, maintains & distributes routine PMO reports, including status reports and updated Gantt charts.
Other duties as assigned.
SUPERVISORY RESPONSIBILITIES
No formal supervisory responsibilities in this position. Provides informal assistance such as technical guidance, and/or training to coworkers. May lead project teams and/or plan, and supervise assignments of lower level employees.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and EXPERIENCE
Bachelor's degree (BA/BS) from 4-year college or university. Minimum four years of related experience. Prior Supervisory experience preferred.
CERTIFICATES and/or LICENSES
PgMP (Program Management Professional) or PMP (Project Management Professional) certifications preferred.
COMMUNICATION SKILLS
Excellent written and verbal communication skills. Strong organizational and analytical skills. Ability to provide efficient, timely, reliable and courteous service to customers. Ability to effectively present information.
FINANCIAL KNOWLEDGE
Requires advanced knowledge of financial terms and principles. Ability to calculate intermediate figures such as percentages, discounts, and commissions. Conducts advanced financial analysis.
REASONING ABILITY
Ability to comprehend, analyze, and interpret complex documents. Ability to solve problems involving several options in situations. Requires advanced analytical and quantitative skills.
OTHER SKILLS and ABILITIES
Strong process skills, negotiating, decision-making and analytical skills are necessary. Demonstrated ability in project management processes, tools and techniques.
Ability to build and maintain effective professional/client relationships.
Intermediate skills with Microsoft Office Suite including MS Project.
SCOPE OF RESPONSIBILITY
Decisions made with thorough understanding of procedures, company policies, and business practices to achieve general results and deadlines. Responsible for setting work unit and/or project deadlines. Errors in judgment may cause short-term impact to department.
