This position provides support to the Bursar's Department by assisting students with their outstanding receivables and setting up billings to third party sponsors.
Maintain all functions for all third party billings to include daily analysis, monitoring and review of Chapter 33 payments (GI Bill) and Hazlewood benefits as approved through the Veterans Affairs Office. Maintain accurate and timely processing of these billings utilizing software applications such as Banner and Argos as well as working with data in an advance spreadsheet environment.
Create other third party invoices for Federal and State agencies and other organizations. Maintain collection efforts until paid and support the process using Banner and Argos applications.
Create third party invoices using billing portals such as WAWF, GoArmyEd, Americorp, and TTPF for each semester. Process each invoice and perform collection efforts as needed until paid. Reconcile Third Party contracts at the end of each billing term for paid in full accounts.
Perform collection activities on student and third party billing accounts to include communicating by phone, fax, e-mail, mail or in person at the office.
Support third party billing for students, departments, and other entities by entering data, completing paperwork, contacting parties, and answering or counsel them about related issues.
Assist in the distribution efforts when mailing of delinquent notices by term as well as any other mailings that may need to be sent. Provide various reports to management as needed or requested.
Assist other employees in their absence or during peak periods.
Audit, research, and reconcile student accounts. Support the collection and reconciliation efforts by placing or releasing holds on students with the State of Texas.
Consult, advice students and employees on short-term internal payment plans with an established signed promissory note. Monitor monthly activity for pay-outs and review with Assistant Bursar.
Handle the processes involved when a check is not paid and returned to us by the bank to include making the entries and notations in the Banner and TouchNet, communications efforts for restitution, collection process for no responders.
Maintain all Promissory Notes created within the scope of the Bursars Office. Provide support by auditing Promissory Notes for accuracy created by the Business Office during peak periods; image and profile these documents.
Participate in the processing and assignment of delinquent accounts to the collection agencies. Work with large amounts of data ensuring correct identification of accounts to be batched for submission to collections.
Process Exemptions and Waivers in the Banner system for students who meet eligibility requirements. Verify and maintain all supporting documentation for each student.
Perform other duties as assigned.
High School Diploma/GED.
Eight (8) years of experience in billing, accounts receivable, collections and providing customer service.
Additional education may be considered as a substitution for the minimum experience to include:
High School Diploma and eight (8) years or
Associates Degree and six (6) years or
Bachelor's Degree and four (4) years or
Master's Degree and two (2) years
Intermediate skills in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook).
Proficient writing and communication skills. Excellent phone etiquette.
Knowledge of standard office equipment and PC.
Experience in data entry and in invoicing and collections.
Ability to multi-task, problem solving skills, and work in a stressful environment.
Bachelor's degree Accounting, Business or related field.
Billing sponsored program to include military entities and accounts receivable experience from a University or College.
Advance knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook).
Experience using and profiling documents into an imaging system.
Experience in high volume data entry and invoicing.
Experience in collections and negotiating payment plans.
Experience in Banner student information system and/or Argos.
Experience in analyzing and researching issues. Experience in reconciliation.
Experience in creating and reviewing reports.
All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution's verification of credentials and/or other information required by the institution's procedures, including the completion of the criminal history check.
Equal Opportunity/Affirmative Action/Veterans/Disability Employer committed to diversity.
Texas A&M University-Corpus Christi is a vibrant, Hispanic Serving Doctoral Research Institution that proudly provides a solid academic reputation, renowned faculty and highly-rated degree programs since 1947. The University has a heritage of teaching excellence with innovation in research and community engagement as part of the distinguished Texas A&M System. With palm tree-lined pathways throughout the campus, nearby natural wetlands, a scenic hike-and-bike trail and a university beach, Texas A&M University-Corpus Christi is the only university in the nation located on its own island, at the heart of the Texas Gulf Coast.