The Director of Process Improvement serves as a key member of the University Advancement Operationâ™s team and provides leadership, strategic direction and oversight for the entire gift processing operation. The incumbent will oversee and monitor data input accuracy within the department and beyond, updating and maintaining processes while adhering to University-wide policies and procedures and responding to user requests for gift and pledge information. The Director of Process Improvement is a resource for University staff, faculty, alumni, parents and friends regarding the policies and procedures for the acceptance of gifts and pledges according to IRS guidelines, the Council for Advancement and Support of Education (CASE) and University Advancementâ™s internal policies. The Director provides advice and guidance regarding compliance requirements that affect University Advancement operations and ensures the development and implementation of strategies and programs that mitigate risk, focusing particularly on practices in the areas of gift and pledge processing, donor regulation and governance. The Director tracks all regulations and policies that affect University Advancement's policies and implements necessary changes. The Director of Process Improvement will bring sound management expertise and a high degree of professionalism to facilitate the achievement of University Advancement goals. This is accomplished through annual goal setting; streamlining gift processing operations, applications and mechanisms; and providing advice and input for continual improvement related to gift processing operations. The Director works closely with the AVP for Advancement Operations, Planned Giving, and other University Advancement Staff, Financial Services Staff, and other University departments on the management of donations.
Internal Number: R0011650
About University of Virginia
Founded by Thomas Jefferson, the University of Virginia opened in 1825 as the nation's first public university. A longstanding dedication to preeminence in both scholarship and teaching; top ranking in global satisfaction, collegiality and work/family issues on the COACHE survey of early career faculty; a commitment to excellence that is integrally connected with diversity and a broad array of benefits make the University of Virginia a prime choice for both faculty and staff. The University of Virginia is located in the small cosmopolitan city of Charlottesville near the Blue Ridge Mountains, 70 miles from Richmond and 110 miles from Washington, D.C. The University of Virginia remains the No. 2 best public university in the 2013 edition of the U.S. News and World Report rankings. In the 14 years since U.S. News began ranking public universities as a separate category, U.Va. has ranked either No. 1 or No. 2. U.Va. continues to rank in the Top 25 among the best of all national universities, public and private.