The Director of Imaging Operations is responsible for providing leadership and direction to all aspects of imaging services for inpatient, outpatient and emergency services. The position will evaluate opportunities to enhance services through technology, tools and processes by presenting recommendation before leadership. The Director will manage the implementation of system-wide initiatives, and serve as representative and advocate for imaging stakeholders.

The Director of Imaging Operations ensures optimal provision and coordination of imaging services and resources through the development and monitoring of metrics and goals. Collaborates with service line leaders at ministries to develop action plan to address performance variance, rectify safety events, and mitigate regulatory concerns that involve medical imaging. Coordinates with Finance and Supply Chain to monitor financial stewardship of imaging services.

MAJOR RESPONSIBILITIES

System-Wide Strategy

• Assists in evaluates, selection and implementation of necessary technology and management information systems to support patient care needs and appropriate utilization of professional/technical resources
• Provides leadership and coordination to various technical associates engaged in specified project activities.
• Works collaboratively with Patient Safety, Epidemiology, Infection Control and Risk Management to assure compliance with related healthcare regulations. Supports these groups in ensuring imaging metrics, operations and audits are focused on high value targets toward improving patient care.

Operational Efficiency

• Collaborates with Imaging Leaders across all ministries to identify opportunities for improvement to enhance processes, quality, patient safety, and financial stewardship and communicates recommendations to Senior Leadership.
• Provides functional governance through formulation, set-up and review of functional metrics, dashboards, strategies and performance goals.
• Assesses compliance and effectiveness of policies and procedures upon implementation.
• Provides support, identification, participation, and mentoring of strategic project teams related to governance and compliance. Drive strategic and process improvement plans across imaging service lines.
• Monitors operational targets for areas of responsibility and develops corrective action plans for variances in the department productivity reports.
• Acts as a liaison to other CHRISTUS Health departments. Develops and maintains cooperative working relationships with physicians and other service lines to gather and exchange information, develop and implement solutions to problems.
• Develop, review, revise, submit and implement policies, procedures and objectives and ensure policies and procedures are consistent with CHRISTUS Health core values, goals and objectives.
• Makes recommendations to management on new processes, tools, techniques, or the development of new imaging services.
• Insures that the quality of services is regularly assessed and that those services are continuously improved according to prescribed quality assessment and methods.

• Graduate of an accredited program for Medical Imaging Technology. Required
• Bachelor's Degree in Health Care Administration or related allied health field is Required
• Master's Degree Preferred.
• Advanced knowledge of healthcare industry highly preferred.
• Technical expertise of Imaging applications highly preferred
• Proficient in Microsoft Office products required.
• Excellent written and verbal communication skills; ability to communicate with all levels of personnel in a large organization.
• Excellent organizational skills.
• Deadline-oriented and ability to multi-task.
• Requires a minimum of 7 years or greater progressive healthcare experience.
• Adept with developing and implementing enterprise applications strongly preferred
• Proficient in the coordination of multiple groups to accomplish the implementation of enterprise applications strongly preferred
• Background in Informatics or Information Technology/Management preferred
• Certified in a clinical imaging specialty RT, RRA, CNMT, ARDMS, ARRT, NMTCB or CCI
• CIIP and ABII certification preferred