This position serves as Enrollment Management Analyst for student information systems and technology. Oversees the technology system support area within Enrollment Management. Designs and implements a collaborative infrastructure and culture to support stakeholders across campus. The position is functional lead and manages administration and configuration institutional student information system (Ellucian Banner) and all software applications administered by Enrollment Management. Responsible for maintaining academic and data integrity of student systems. Oversees effective communication and change management processes to drive improvements in functions provided by the Enrollment Management. Launches and leads advisory and working groups that provide guidance on priorities, strategy and facilitate the implementation of change. Assists Enrollment Management and University officials in designing and implementing practices that continue to improve the offices ability to meet needs of students, faculty, staff in a timely and efficient manner. Works closely with Enrollment Management team to formulate strategy that leverages new technologies to improve the efficiency and effectiveness of the offices services. Assures adherence to state, federal and University regulations and guid_elines. Position directly manages several critical institutional functions such as SIS, student data reporting, systems support for faculty and students, degree audit software.
This position typically works Monday-Friday; 8 a.m. - 5 p.m. May work beyond normal office hours to include eveings, weekends, and peak times. Responsibilities:
Serves as primary functional product owner for Student modules and functionality in the institutions ERP Banner.
Manages student information systems and technology services for Enrollment Management personally and through subordinate employees.
Functions include web services for students, faculty and other constituents; technology support for Enrollment Management; information reporting; and Banner Student system administration.
Performs various administrative duties for Enrollment Management and provides leadership and structure for the on-going successful management, implementation and upgrades of student-related administrative systems.
Participates in or leads work teams, strategy, policy and procedural meetings.
Serves as a student information resource and provides customer support to academic and administrative units on campus.
Explores new functions to be implemented in the Student Information System as requested by academic community and other constituents.
Develops documentation, procedures and trains users.
Serves as functional lead for all IT projects associated with Enrollment Management.
Coordinates use of common elements of student-related modules of student information system including Registrar, Admission, Student Financial Services, and Financial Aid.
Ensures consistent practices, data standards, and optimum usage.
Develops consistent standards and practices.
Produces appropriate documentation, trains and educates users.
Oversees data/academic integrity in student information systems.
Reviews information from a variety of sources and updates student records as necessary
Rigorous analytical approach and commitment to data-informed decision making.
Obtain, analyze, and utilize relevant primary and secondary data to inform planning, decision making, and management practice.
Provides leadership in optimizing institutional reporting tools.
Maintains curriculum rules, academic policies and associated reporting elements for all University programs within Banner Student information system.
Communicates system-related procedures regarding academic policies to University community.
Oversees the administration of institutional degree audit system
Serves as information resource on degree to University community.
Ensures the tools maximize advising support to students, faculty and campus advisers.
Assists employees in terms of responsibilities, direction, timeframes, etc.
Meets with individuals consistently to address any concerns or needs.
Remains aware of activities and the timing of events to contribute to the success of the employee and the office.
Serves on various institutional committees and task forces.
Performs other duties as assigned.
Education & Experience:
Bachelor's degree in applicable field.
Four years of related experience in data collection and analysis, and using data management systems.
Knowledge, Skills and Abilities:
Ability to read, analyze, and interpret general business periodicals, technical procedures, or government regulations.
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from groups of managers and customers.Â
Ability to work with mathematical concepts such as probability and statistical inference.
Ability to apply concepts and analyze relevant data such as fractions, percentage ratios, and proportions to practical situations.
Ability to work cooperatively, familiarity and comfort level with various types of software, ability to multitask, ability to provide high level of professional customer service, ability learn quickly and apply learned concepts to real world scenarios. Ability to multitask and work cooperatively with others.Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to interpret and extensive variety of technical instructions.Â
Competent in multiple computer applications including MS Word, PowerPoint, Excel, Access, other reporting tools, email.Â
Outstanding interpersonal, written and verbal communication skills.
Knowledge of working with large data sets with tools such as Microsoft Access, Cognos or Tableau.
Please make sure to provide the following documents:
2) Cover Letter to include three professional references
For detailed instructions on how to apply for any positions on our website, please use the following link:
Internal Number: R-024215
About Texas A&M University - San Antonio
Texas A&M-San Antonio provides affordable higher education opportunities to students from over 30 counties in the surrounding South Texas region, and has graduated over 5,000 students who are career-ready in a variety of in-demand fields such as education, business, information technology and cyber security, criminology and biology.