Under limited supervision, the Academic Support Coordinator manages the Department’s full-time and part-time graduate program, provides quality graduate student advising, and supports the graduate student program and other related graduate student activities as needed. This support is from the pre-admission stage through graduation. The Academic Support Coordinator conducts special studies as required to include summarization, analysis, and interpretation of data related to graduate programs. This position guides the HR processor in graduate student payroll for the submission of the graduate contract, tuition contract, and stipends. This position also works with the graduate committee in compiling the annual graduate newsletter. In addition, the Academic Support Coordinator works with other University offices and departments to facilitate graduate funding.
Provides advisement to prospective and currently enrolled graduate students. Meets with walk-in visitors, prospective students, newly admitted students, and others regarding academic requirements, career opportunities, and University resources. Assists graduate students and faculty advisors with registration issues, drop/add, change of registration without penalty, and registration holds. Provides coordination and support to ensure graduate student progress toward degree completion and graduation.
Manages and updates graduate student records and files. Checks forms for completeness and accuracy including application for advanced degree and change of classification forms. Verifies that degree requirements for graduation have been met. Responds to inquiries, investigates, and resolves problems related to graduate transactions handled by the department. Interprets and explains college and University policies and procedures to faculty and graduate students.
Supports graduate student recruiting and orientation processes. Prepares and updates recruiting and program brochures and information. Organizes and manages graduate student recruitment events and graduate student orientation week. Organizes and directs efforts to recruit graduate students who are underrepresented minorities for the department and assists other units at the University with similar efforts.
Compiles, verifies, and analyzes reports regarding the graduate program including statistical reports. Keeps records on placement of graduates and records on graduate student funding. Prepares administrative forms that may contain confidential information.
Maintains a spreadsheet of all students receiving funding from college, research, fellowships, and graduate office sources.
Works with the Director of Graduate Studies on edits to the UD Course Catalog to reflect all changes in graduate course descriptions and degree requirements.
Serves as a liaison with the Graduate college and other departments and units on and off-campus in the resolution of day-to-day administrative, procedural, and operational issues regarding the graduate program.
Assists graduate students with travel needs and funding for attendance and participation at local conferences and seminars.
Performs miscellaneous job-related duties as assigned.
High school diploma or GED, Associate’s degree preferred, with three to five years of job-related experience, or equivalent combination of education and experience.
Experience in using standard computer software programs for word processing, and spreadsheets or databases. Experience with UDSIS, Grad program SLATE, Cognos, UDataglance, and HR web forms/ web views, and HR Labor Allocation Module (LAM) preferred.
Effective leadership, organizational, interpersonal and communication skills.
Ability to evaluate student transcripts and/or records.
Ability to grasp, retain, and disseminate an extensive and varied body of information.
Ability to exercise sound judgment and employ decision making skills.
Knowledge of academic standards governing student probation, suspension, and/or expulsion and student recruitment and retention issues.
Advanced working knowledge of advisement policies, procedures, systems, regulations, and standards at the university level.
Proficient computer skills including use of presentation software, Excel, Access. Experience with UDSIS preferred.
Internal Number: 494587
About University of Delaware
The University of Delaware has a great tradition of excellence, from our roots extending back to a small private academy started in 1743, to the research-intensive, technologically advanced institution of today. Our alumni tell our story of achievement, from our first class, which included three signers of the Declaration of Independence and one signer of the U.S. Constitution, to the more than 154,000 living Blue Hens who are making vital contributions to the world. Vice President Joseph R. Biden Jr. and his wife, Jill, are both UD alumni. The University received its charter from the State of Delaware in 1833 and was designated one of the nation’s historic Land Grant colleges in 1867. Today, UD is a Land Grant, Sea Grant and Space Grant institution. The Carnegie Foundation for the Advancement of Teaching classifies UD as a research university with very high research activity—a designation accorded less than 3 percent of U.S. colleges and universities. UD ranks among the nation’s top 100 universities in federal R&D support for science and engineering. A state-assisted, privately governed institution, UD offers a broad range of degree programs: 3 associate programs, 147 bachelor’s p...rograms, 119 master's programs, 54 doctoral programs, and 15 dual graduate programs through our seven colleges and in collaboration with more than 70 research centers. Our student body encompasses more than 17,000 undergraduates, more than 3,600 graduate students and nearly 800 students in professional and continuing studies from across the country and around the globe. Our distinguished faculty includes internationally known authors, scientists and artists, among them a Nobel laureate, Guggenheim and Fulbright fellows, and members of the National Academy of Sciences, National Academy of Engineering and the American Association for the Advancement of Science. State-of-the-art facilities support UD's academic and public service activities. Our 146-foot coastal research vessel, Hugh R. Sharp—the most advanced in the U.S.—helps scientists across the region explore the sea. World-class figure skaters train at our High Performance Figure Skating Center. Partnerships with Nemours/A. I. du Pont Hospital for Children, Christiana Care and Thomas Jefferson University; the U.S. Army; Winterthur; Longwood Gardens and Hagley Museum offer unparalleled experiences in health sciences, defense research, art conservation, horticulture and history. The University is now transforming a 272-acre parcel, the site of a former auto assembly plant, into the Science, Technology and Advanced Research (STAR) Campus. Distinguished speaker series, symposia, 21 intercollegiate athletics programs and numerous intramural and club sports, more than 300 student organizations, concerts, exhibits and other arts and cultural activities enrich campus life.Thomas Jefferson once described Delaware as a "jewel" among states due to its strategic location on the East Coast, halfway between Washington, D.C., and New York City. Today, however, the location of Delaware's flagship university increasingly is invoked as "halfway between Los Angeles and London."In addition to our Georgian-inspired main campus in Newark, Del., UD has locations across the state--in Wilmington, Dover, Georgetown and Lewes. A thriving study-abroad program and expanding international partnerships further enhance our students' education as global citizens. We invite you to visit our campus or take our virtual tour today! http://video.realviewtv.com/education/udel/