PRIMARY FUNCTION:

The Sr. Data Governance Analyst will support the formation and execution of Christiana Care's data governance framework, policies, procedures and standards. This individual will provide governance expertise, assist with the development and promotion of information management principles, and facilitate governance initiatives with respect to the definition, standardization, quality, integrity, access, privacy and security of data. The individual will work across the enterprise, with all CCHS business units, the Information Technology department, and external partners to fulfill the goals and objectives of the Center for Strategic Information Management.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Participates in the execution of the data governance strategy for CCHS, working with data stakeholders (data owners, data stewards, and data consumers), the Information Technology department, and external partners.

• Promotes and coordinates the development, documentation, and implementation of standard data definitions, authoritative data sources, and standards, policies and procedures that ensure data integrity and quality.

• Assists business and technical teams with the identification of essential data elements and their authoritative source; assiss with the recognition and application of appropriate business rules for systems; and ensures that related documentation is maintained and accessible.

• Communicates data governance information and policies to the organization, ensuring CCHS workforce awareness and understanding of data governance methodology and standards.
• Works with data stakeholders to identify data quality or integrity issues. Ensure that data concerns are appropriately escalated, logged and analyzed to determine root cause; work with data stakeholders, the Information Technology department and external partners as needed to implement timely remediation.

• Creates and executes the communication plan for the organization to ensure that data stakeholders are aware of and understand information governance strategy, policies and procedures, and their respective roles and responsibilities.

• Acts as a resource and subject matter expert (SME) for CCHS and external partners on data governance topics and issues.

• In partnership with data owners, develops and maintains master data and other taxonomies that will be used for identification and categorization.

• Maintains positive relationships regarding data governance matters with relevant cross-functional stakeholders and partners, providing input and feedback on emerging policies, procedures and standards.

• Recommends business-process enhancements that will improve the accuracy of data capture, storage or reporting.

• Acts as a SME for measuring and improving the effectiveness and efficiency of data governance, operational control processes, data quality and compliance activities.

• Develops and refines appropriate reports which demonstrate program activities and results for leadership and stakeholders.

• Performs assigned work safely, adhering to established departmental safety rules and practices; reports to supervisor, in a timely manner, any unsafe activities, conditions, hazards, or safety violations that may cause injury to oneself, other employees, patients and visitors.

• Performs other related duties as required.

SCOPE, PURPOSE, AND FREQUENCY OF CONTACTS:

Maintains regular contact with all levels of CCHS employees as well as vendors.

DIRECTION/SUPERVISION OF OTHERS:

None

DIRECTION/SUPERVISION RECEIVED:

Director, Data Governance, Director, Clinical Data and Analytics

EDUCATION AND EXPERIENCE REQUIREMENTS:

• Bachelor's degree or commensurate experience in a related field.
• Five years' experience working on information management, data governance and/or records management programs required.
• Three years' experience writing policies and procedures. Experience in a hospital or healthcare environment.

KNOWLEDGE, SKILL, AND ABILITY REQUIREMENTS:

Knowledge of all Microsoft Office software packages that include Word, Access, Excel, Visio, Outlook and PowerPoint. SharePoint knowledge preferred. Demonstrated leadership ability Working knowledge of BI reporting and analysis tools Working knowledge in data quality analysis. Knowledge of or skilled in agile development and implementation methodology. Knowledge of HIPAA privacy and information security requirements. Exceptional written and verbal communication skills, including the ability to present ideas and suggestions clearly and effectively. Ability to educate and influence program stakeholders regarding program goals, objectives and approach. Excellent follow-up skills; ability to organize applicable department timelines and follow up with internal and external customer needs. Superior organizational skills; ability to accomplish multiple tasks within the agreed upon timeframes through effective prioritization of duties and functions in a fast paced environment. Strong track record of building and maintaining solid relationships with internal and external customers and vendors. Self-motivated; able to work independently to complete tasks and respond to department requests and to collaborate with others to utilize their resources and knowledge to identify high quality solutions. Ability to work with functional groups and different level of employees throughout the organization to effectively and professionally achieve results Ability to assume responsibility and to work flexible hours on a limited basis, work on site and be able to travel to other CCHS locations on a regular basis. Ability to acquire new skills quickly and thrive in a collaborative team environment. Ability to cope with conflicting points of view. Ability to maintain confidential information and materials. Ability to exercise judgement, diplomacy and tact.

SPECIAL REQUIREMENTS:

Frequent travel to various CCHS sites required.

PHYSICAL DEMANDS:

Normal office requirements. Travel to other CCHS locations.

WORKING CONDITIONS:

Generally pleasant office environment