Program Manager, CDL Training Programs manages the operations and training of the CDL Training Program, including staff and student training in accordance with ODPS CDL training regulations. The Manager provides input for outcome assessments and program objectives. The Manager plays a key role in cultivating and maintaining collaboration with staff, students, funding agencies, governing agencies, community, and business leaders.
Manages the day-to-operations of the CDL Training Program
Provides regular updates and reports to the Director, Transportation Innovation Center on various aspects of the CDL Training Programs and student success
Manages the quality of training provided to support CDL Student success
Supports efforts to recruit students to the CDL Training Program
Performs other duties as assigned
EDUCATION AND EXPERIENCE/TRAINING
Bachelor’s Degree; Significant related experience may substitute for education
Be willing to obtain a CDL class “A” Driver’s License within 6 months
Minimum of five years of demonstrated experience driving a Class “A” commercial vehicles
Knowledge of instructional or teaching concepts
Demonstrated experience making sound decisions that affect a work unit or team
Demonstrated experience in a role requiring diverse problem solving methods in a variety of situations
KNOWLEDGE, SKILLS and ABILITIES
Ability to stand and walk for portion of the work day
Ability to work flexible hours
Possess a strong working knowledge of CDL Training requirements
Ability to effectively complete work assignments independently
Possess strong organizational and time-management skills
Possess excellent written, verbal and interpersonal communication skills
Ability to work accurately with attention to detail
Possess excellent customer service skills
Demonstrated ability to develop and sustain productive customer relationships
Demonstrated basic proficiency with Microsoft Outlook, Word and Excel
Ability to confidentially and discreetly handle subject matters requiring privacy and sensitivity
Ability to develop and maintain relationships with key contacts to enhance work flow and quality
Possess sensitivity to appropriately respond to the needs of a diverse population
Quality of Work
VERY IMPORTANT COMPETENCIES
EDUCATION AND EXPERIENCE/TRAINING
Bachelor’s Degree with ten years of practical CDL Driving and teaching experience
Possess CDL class “A” Driver’s License
Possess Ohio Department of Public Safety CDL Training Managers license
Demonstrated experience in managing people and training programs
Demonstrated thorough knowledge of truck driving instruction including testing
PHYSICAL DEMANDS/WORKING CONDITIONS
(The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
Work is performed primarily in an indoor environment.
Work is performed ina working environments where the environment stay consistent.
Work is performed in an environment where a person’s voice needs to be heard clearly in a classroom environment at times.
Work is partially performed in an environment no conditions that affect the respiratory system, such as fumes, odors, dusts, mists, gases, or poor ventilation
Work may also require some walking; standing; bending; carrying of light items such as papers, files, pamphlets, books, etc.;
Work may also require walking and standing in conjunction with travel to and attendance at meetings and conferences away from the work-site
EQUAL OPPORTUNITY STATEMENT
Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified and diverse workforce. Cuyahoga Community College is an equal employment/educational opportunity institution.
Internal Number: req1760
About Cuyahoga Community College
Cuyahoga Community College (Tri-C) opened in 1963 as Ohio's first community college and remains Ohio's oldest and largest public community college. For nearly 50 years Tri-C has provided high quality, affordable education and programs to more than 900,000 members of our community. Each semester Tri-C offers more than 1,000 credit courses in more than 140 career and technical programs and liberal arts curricula. More than 600 non-credit workforce and professional development courses are offered each year. The College serves more than 52,000 credit and non-credit students annually and offers day, evening and weekend classes; classes via television, the internet, and independent learning. Tri-C offers more than 800 Distance Learning courses and more than 130 courses at various locations throughout the community, close to home and work. Tri-C's campuses in Parma, Highland Hills, Westlake and downtown Cleveland, and its Corporate College locations in Warrensville Heights and Westlake, provide state of the art facilities and equipment. The College also opened a Hospitality Management Center on Public Square in downtown Cleveland in 2010 and the Brunswick University Center. The College ranks 1st in Ohio and 45th in the nation in conferring associate degrees - all disciplines.