The Claremont Colleges Services (TCCS) is the shared services organization for a highly regarded cluster of seven independent colleges known as The Claremont Colleges located in Southern California. Today, TCCS is a nationally recognized educational model for academic support, student support and institutional support services to meet the needs of 6,300 students and 2,300 faculty and staff. Some of the more than 30 different services include: campus safety, a central library, health and counseling services, cultural centers, central bookstore, physical plant and facilities support, payroll and accounting, information technology, real estate, risk management and employee benefits.
TCCS is committed to offering a work environment that is supportive, collaborative, accountable and enjoyable. TCCS offers generous time off benefits, employer-paid retirement contributions, tuition remission benefits and professional development opportunities. Our employees also take advantage of discounted meals provided in the TCCS café, regular employee events and an opportunity to work with exceptional colleagues.
Job Description: The Sr. Network Administrator/Network Engineer for The Claremont Colleges Services (TCCS) works as part of a team that provides networking services to the institutions of The Claremont Colleges (TCC), which is a key strategic initiative for the organization. The person in this role will have an opportunity to engage, build relationships and benefit from the knowledge and expertise of the internal TCC IT team and staff in the IT departments on the seven TCC campuses. The level of service that TCC IT provides to each campus varies and therefore, the successful Sr. Network Administrator/Network Engineer will use the many resources available to identify and implement solutions to meet the different needs of each campus.
TCC IT promotes the ongoing professional development of its staff members. The person in this role will have an opportunity to gain certifications, recertification, attend training and utilize other web-based development offerings. The size of the IT organization also gives the Sr. Network Administrator/Network Engineer regular exposure to systems, telephony, outside cable plant and other technologies under the infrastructure umbrella. TCC IT is a member of the Los Nettos Regional Network (http://https://www.losnettos.net/) and the Sr. Network Administrator/Network Engineer will be a member of the team serving as a contributor to this collaboration. The individual selected for the role will be placed as either a Sr. Network Administrator or a Network Engineer depending on experience and accomplishments related to key performance objectives outlined below.
Overview: The Sr. Network Administrator/Network Engineer is responsible for coordinating and enhancing the Network Services provided by TCC IT for The Claremont Colleges. The Sr. Network Administrator/Network Engineer works in conjunction with various teams to plan, develop, coordinate and execute a comprehensive network infrastructure for The Claremont Colleges that also supports its telecommunications systems. Responsibilities include implementing and maintaining wireless, Ethernet, and VoIP infrastructures, performing cost benefit analysis, optimizing and enhancing telecommunications and network facilities, and supporting system users' needs and priorities. This position has leadership responsibilities for related projects and services. Sr. Network Administrator/Network Engineer is creative, flexible, highly-proactive, and a strong innovator, capable of contributing in various projects that cross departmental and operational boundaries. This position reports to the Director of Infrastructure Services who reports to the Chief Information Officer.
Prioritize communication, responsiveness, and time to resolution: Identify and troubleshoot issues that arise in day-to-day operations. Coordinate internal, external and other support needed to bring issues to a resolution. Communicate clearly and timely with appropriate stakeholders.
Contribute to a Collaborative Work Environment: Actively seek opportunities to share and engage the knowledge and expertise of others on the team. Willingly share information others want or need to know in order to do their work. Contribute to a positive team environment.
Develop Organizational Cultural Awareness: Develop an understanding and appreciation for the cultural and political environments of the TCC institutions and how they work both together and independently. Anticipate where potential challenges and opportunities may be and plan accordingly, shift gears as necessary and be comfortable with uncertainty.
Build relationships: Build and maintain constructive relationships and partnerships with stakeholders within the TCC community. Build appropriate rapport with people from different backgrounds and in various roles across the consortium.
Evaluate TCC systems and software: In collaboration with the infrastructure team and other stakeholders, work toward finding opportunities to standardize systems, configurations, software, etc. Proactively assess and analyze our infrastructure to meet, remediate or enhance operations.
Perform complex network configuration and installations: Manage, configure, maintain and troubleshoot network routing, and/or switching, and/or security devices (such as firewalls, VPNs). Delegate complex network equipment configuration and installations as appropriate.
Partner with Los Nettos Regional Network: Become familiar with the services provided by Los Nettos Regional Network in order to leverage those resources to meet the needs of the campuses. Partner with Los Nettos in supporting the private regional network.
Required Hours: The regular hours for this full time position are 8 a.m. to 5 p.m., Monday-Friday. Holiday, weekend and evening work hours may be required. Regular hours may vary due to needs of the organization or business unit.
ADA/OSHA: This job description defines the essential job duties of this position. The Claremont Colleges Services expects that employees hired for this position can perform the essential functions of this job without imposing risk of substantial harm to the health or safety of themselves or others. It may also include marginal functions, generally defined within Title I of the Americans with Disabilities Act (ADA) and the Occupational Safety and Health Administration (OSHA).
Disclaimer: This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this position. When duties and responsibilities change and develop, The Claremont Colleges Services will review this job description and make changes of business necessity.
Equal Opportunity Employer: TCCS is an equal opportunity employer. TCCS managers make employment decisions on the basis of merit, with the aim to have the best available person in every job. TCCS prohibits discrimination based on race, color, religious creed (including religious dress and grooming practices), gender (including gender identity and gender expression), national origin or ancestry, genetic information, physical or mental disability, medical condition, marital status, registered domestic partner status, age, sexual orientation, sex (which includes pregnancy, childbirth, breastfeeding, and medical conditions related to pregnancy, childbirth, or breastfeeding), military or veteran status, and status with regard to public assistance, or any other basis protected by federal, state or local law or ordinance or regulation. TCCS also prohibits discrimination based on the perception that anyone has any of these characteristics, or is associated with a person who has or is perceived as having any of these characteristics. All such discrimination is unlawful.