JOB SUMMARY
Plans, implements, coordinates and manages certain mechanical operations, maintenance, equipment installations, minor repairs, and manpower development programs for a facility, campus or portfolio of buildings.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Schedules all maintenance (reactive and preventive) assigned to their team and assures it is properly completed on schedule. Organizational skills are a key requirement. Serves as Supervisor of maintenance technician team. Helps manage the building's operational accounts and assists in development of operating and capital budgets.
Recommends and implements improvements for preventive maintenance programs on an on-going basis and develop/maintain effective building-specific maintenance and safety procedure manuals.
Coordinates maintenance efforts with outside contractors, owner's staff and technicians. Maintains on-going and effective communication with tenants, owners, facility management team and vendors. May assist in solicitation and acquisition of new management contracts.
Responds to all emergency situations quickly (fire, evacuation, equipment failure etc.) and customer concerns.
Implements and administers inventory control programs/purchase parts and supplies. Develops specifications and assists in solicitation and administration of maintenance/repair service contracts.
Establishes and monitors programs to ensure compliance with applicable codes, requisitions, government agency and company directives as relates to building operations.
Performs other duties as assigned.
SUPERVISORY RESPONSIBILITIES
Provides formal supervision to individual employees within single functional or operational area. Makes recommendations for staff recruitment, selection, promotion, advancement, corrective action and termination. Plans and monitors appropriate staffing levels and utilization of labor, including overtime. Prepares and delivers performance appraisal for staff. Mentors, coaches and trains team members to further develop competencies. Leads by example, offers troubleshooting and problem-solving assistance, and models behaviors that are consistent with the company's values.
EDUCATION and EXPERIENCE
Associate's degree (AA) or equivalent from two-year college or technical school and minimum of four years experience in complete building operations. Or equivalent combination of education and experience.
CERTIFICATES and/or LICENSES
Universal CFC certification required. Additional certification in one or more of the following: HVAC, electrical, mechanical, HVAC and refrigeration systems, process controls, mechanical power transmissions, painting, plumbing, carpentry or engine repair. Certifications/licenses as may be required by local or state jurisdictions.
COMMUNICATION SKILLS
Excellent written and verbal communication skills. Strong organizational and analytical skills. Ability to provide efficient, timely, reliable and courteous service to customers. Ability to effectively present information.
FINANCIAL KNOWLEDGE
Requires knowledge of financial terms and principles and to understand operating budgets. Ability to calculate intermediate figures such as percentages, discounts, and/or commissions. Conducts basic financial analysis.
REASONING ABILITY
Ability to comprehend, analyze, and interpret documents. Ability to solve problems involving several options in situations. Requires intermediate analytical and quantitative skills.
OTHER SKILLS and ABILITIES
Uses personal computer and / or PDA for work order system, email, ESS and training. Basic to intermediate skills with Microsoft Office Suite (Outlook, Excel, Word). Physical requirements include stooping, standing, walking, climbing stairs / ladders and ability to lift / carry heavy loads of 50 lbs. or more.
SCOPE OF RESPONSIBILITY
Decisions made with thorough knowledge of procedures and company policies to achieve set results and deadlines. Responsible for setting own project deadlines. Errors in judgment may cause short-term impact to co-workers and supervisor. |
