Department Description This position is in Patient Billing, Customer Service Department. Job SummaryFinal Filing Date : 12/07/2019Salary Range : $23.07 - $28.67Salary Frequency : HourlyAppointment Type : CareerPercentage of Time : 100%Shift Hour : 08 HoursLocation : Broadway BuildingCity : SacramentoUnion Representation : YesBenefits Eligible : No We offer exceptional employment benefits including medical, dental, and vision plans, generous paid vacations and holidays, excellent retirement savings and investment plans, continuing education, and reduced fee and scholarship programs. THIS IS NOT AN H1- B OPPORTUNITY ResponsibilitiesThe Collections Representatives are responsible for securing payment and/or funding on high dollar self-pay accounts, establish payment arrangements per policy, obtain insurance information, determine eligibility for government programs or other agency programs and obtain financial screenings. Respond to telephone calls and in office visits from patients/responsible parties regarding billing questions. Contact insurance carriers and Attorneys to seek third party reimbursement and negotiate settlements. Required Qualifications
Collections experience, preferably in a healthcare setting
Experience navigating through the complexities of multiple billing systems to be able to retrieve, asses, change and adjust account information
Demonstrated knowledge of medical and Insurance terminology and medical billing/reimbursement requirements and procedures, including government programs, contracted private insurance and third-party programs
Demonstrated knowledge of accounting practices to perform complex audits of accounts with multiple payers.
Knowledge of HIPAA, FDCPA and other credit and collections rules and regulations
Knowledge of Current Procedural Terminology (CPT) and International classification of disease (ICD9) polices related to medical billing.
Demonstrated analytical experience and skills to make determination on further action needed and experience in negotiating patient account balances.
Decision making skills to be able to resolve inquiry independently or refer to a higher authority.
Ability to communicate constructively, tactful and diplomatically with staff, supervisor, manager and administration
Bilingual in Spanish speaking highly desired
Special RequirementsThis position may be subject to a criminal background investigation, drug screen, Live Scan fingerprinting, medical evaluation clearance, and functional capacity assessment. EEO The University of California is an Equal Opportunity/Affirmative Action Employer advancing inclusive excellence. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC nondiscrimination policy.
The University of California is an Equal Opportunity/Affirmative Action Employer advancing inclusive excellence. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC nondiscrimination policy.
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