Student Support Assistant - Counseling and Educational Support Services (CESS)
Salary: *$3,308 to $3,647; seven step schedule to $4,433per month.
Full job description and OFFICIAL application available ONLY at: http://188.8.131.52/counter.php?id=175648
This full-time 100%, (40 hours per week) Student Support Assistant - Counseling and Educational Support Services position, provides a variety of standard to difficult student support services in student service that inform students about educational processes and college programs supporting student success; performs administrative assistant activities in support of assigned program or service area.
In addition, a Student Support Assistant position eligibility pool may be established in order to fill other full-time, part-time or substitute assignments as needs arise.
The ideal candidate will share Cabrillo's commitment to educating its racially and socioeconomically diverse student population. Cabrillo College serves approximately 11,400 students per term, of which 45.13% are LatinX, 5.26% multi-ethnic, 2.64% Asian, 1.25% African-American, 0.79% Filipino, 0.30% American Indian or Alaskan Native, and 0.18% Pacific Islander as of Fall 2018. At Cabrillo, 56.66% of students are students of color and 54.91% are economically disadvantaged. In 2006, Cabrillo College was designated a Hispanic-Serving Institution, reflecting the great responsibility that the College has to the educational attainment and economic well-being of the surrounding community.
Cabrillo College has a tradition of collegial governance, and staff possess a long history of participatory governance in all levels of decision-making at the college. Cabrillo provides an excellent opportunity to learn, collaborate, create, and make a difference in the lives of its students and community.
Examples of Duties
• Assists students in completing and processing various documents, certificates and forms that support students educational plan and progress
• Trains students and others in the use of specialized computer programs, related to research, transfer and career information and procedures
• Attends to a variety of office administrative details such as coordinating materials, transmitting information, keeping reference materials up to date
• Assists students with reference and research materials such as class schedules, catalog, program websites, and related information
• Keeps abreast of program/department/office changes
• Updates and maintains websites
• Maintains the security of confidential information, including student records
• Prepares, compiles, collates, maintains, updates and disseminates materials; assists in coordination and publication of activities and workshops
• Operates standard office equipment and instructional media (e.g. Microsoft Office, Colleague, spreadsheet, database, website management, spreadsheet, desktop publishing, presentation software, ASSIST, College Source, SARS grid)
• Assists in monitoring budget allocations and expenditures, maintains financial and statistical records and prepares reports
• Facilitate groups and workshops, orientations and meetings; presents information regarding assigned program(s) and student services
• Assists in planning and coordinating orientations, activities and events such as fairs, cultural outings and presentations that support students in assigned program(s)
• Assists in the recruitment and selection of student assistants; and provides instruction in safe work procedures
• May use vehicle or college van to drive students to various offsite facilities for position-related activities
• May prepare and administer career inventories
• Performs related duties as required or assigned
Student Services Programs/Departments:
• Assists counseling faculty efforts to support student identification of college major and career goals; informs students of the components of an education plan; assists students in selecting classes and schedule planning once counseling faculty have developed the parameters for the sessions
• Provides and disseminates student services information about practices and program requirements in accordance with faculty direction
• Assists students with college admissions processes and procedures, UC and CSU Transfer Admission Guarantees (TAG) and Transfer Admission Agreements (TAA); assists with online registration issues
• Presents information regarding UC and CSU transfer and transfer agreements
• Answers student questions regarding transfer/career research, college admissions, applications, essays and other college application materials, career assessments, and student services related questions
• Coordinates information on the Transfer Center website with the information on the Counseling website
• Schedules university representatives and off-site campus tours; assists in scheduling student appointments with counselors and university representatives
Education and Experience:
Equivalent to completion of two (2) years of college coursework which provides the knowledge and skills listed above and two (2) years of program support experience, preferably in an educational setting, which includes interaction with students.
Please note: Additional experience that would provide the required expertise as outlined above may be substituted for the education on a year-for-year basis and/or additional education may be substituted for the experience on a year-for-year basis.
• Basic student service functions and programs of a community college or similar educational setting
• Principles, theories and practices, and methods ofassigned area
• Effective oral and written communication skills, including group presentation skills
• Standard office practices and procedures including filing, and the operation of office equipment, includinga computer and various software Detailed recordkeeping and budget tracking
• Correct English usage, including spelling, grammar and punctuation
• Keep abreast of program changes in assigned area
• Coordinate multiple projects, set priorities, and meet critical deadlines
• Draft, format, and edit documents on computers
• Demonstrate sensitivity to and understanding of diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds of community college students and the community
• Establish and maintain effective working relationships
• Work cooperatively in a team and with staff from other programs and services
• Communicate effectively, orally and in writing
• Apply and explain methods and procedures
• Read, understand, and present materials to students
• Maintain accurate records, files, and databases
• Prepare clear and concise reports, correspondence, and similar written materials
• Understand and follow oral and written instructions
• Operate a computer to enter, edit, and retrieve data to produce correspondence, reports and other written materials using various software
• Effectively operate and maintain an orderly work environment
Possession of and ability to maintain a valid California Class C driver's license and safe driving record during the course of employment
Must be willing to work days, evenings and weekends at various locations
Internal Number: 89984
About Cabrillo College
Cabrillo College empowers students to be effective communicators, critical thinkers, and responsible world citizens. With a commitment to quality and equity, we connect all learners to pathways that propel them from where they are to where they aspire to be, including: academic, personal, and career growth.