The River and Floodplain Management Section (RFMS) within the Water and Land Resources Division (WLRD) and the Department of Natural Resources and Parks (DNRP) is seeking a dynamic, action-oriented professional with a strategic mindset and experience optimizing work processes to support the implementation of our floodplain management program. King County is a nationally recognized leader in floodplain management, and WLRD is devoted to environmentally sustainable outcomes achieved through a broad portfolio of programs. The Communications Coordinator needs to understand the big picture of work within our Section and Division, be able to drive positive communication outcomes for our programs and projects while working within a complex and sometimes ambiguous political context that results from reporting to two separate government bodies.
Approximately 70-80% of the Communications Coordinator position will support our capital program to keep stakeholders informed and positively engaged so projects are delivered on schedule. This work includes coaching project teams, setting up and maintaining organizational systems, and being strategic about where to engage consultant contracts or other resources. Our project volume is high and moves at a fast pace.
The remaining 20-30% of the position will be focused on programmatic work including technical studies, promoting flood preparedness and community resilience through annual awareness campaigns, and in general communicating the importance and value of floodplain management in King County. A near term priority will be developing a strategy for the future state of a successful communications program within RFMS. It is not possible for one communications professional to meet all the needs of our Section; thus, this position is focused on coordination, strategizing and marshalling available resources rather than on more hands-on and creative aspects of outreach and communications implemented elsewhere in the county. The Communications Coordinator will ensure that all communications products meet the standards and satisfaction of decision makers of two governments.
ABOUT OUR ORGANIZATION:King County Water and Land Resources Division (WLRD) protects, restores, and manages King County's water and land resources using best available science, innovation, and collaboration with its partners and the community. The River and Floodplain Management Section (RFMS) is the primary service provider to the King County Flood Control District (District), a special purpose district and separate government entity. RFMS is made up of nearly 70 multi-disciplinary professionals all aimed at protecting people and assets from flood risk by managing floodplains and empowering people to protect themselves. Our goals include (1) Reducing risks from flood and channel migration hazards; (2) Improving the natural environment through sound and sustainable flood hazard management, and (3) Reducing the long-term costs of flood hazard management. Our customers are King County's residents, rate payers, and businesses along with cities and the King county Flood Control District. We collaborate with other King County Departments and Divisions to manage the floodplains of King County. Our work is guided by the 2006 King County Flood Hazard Management Plan and its 2013 Progress and Update Report. This plan will be updated over the next two years.
COMMITMENT TO EQUITY AND SOCIAL JUSTICE: As the only jurisdiction in the world named after Dr. Martin Luther King, Jr., one of the most influential civil rights leaders in our nation's history, King County is a vibrant international community with residents that represent countries from around the world. It is a region with increasing diversity that cherishes the traditions of many cultures.
We have a deep commitment to equity and social justice and advancing practices, strategies and policies that promote fairness, justice and opportunity for all – in our workplaces and our communities. With this commitment, King County has adopted a pro-equity agenda to advance regional change and ensure that residents from vulnerable communities are incorporated into our emergency planning and public outreach efforts.
The selected candidate will integrate King County's Equity and Social Justice principles into the daily functions of this position.
WHO MAY APPLY: This position is open to the general public.
This position was advertised previously. If you applied initially, you do not need to re-apply as you be considered with any additional applications received through this extension.
The following generally describes the priority roles of this position.
Provide a high level of technical expertise in strategizing the delivery of various communications services, including communicating the purpose of floodplain management and related programs in King County.
Provide strategic communications counsel and advice to Section leadership, identifying communications needs and issues, and using data where possible to evaluate the effectiveness of different programs and tools in achieving measurable program outcomes.
Maintain templates and resources to help staff identify key communication needs, audiences and successful communications methods, and to keep messages consistent.
Oversee and coach project teams in the development and implementation of communications plans aimed at proactively engaging the community in flood risk reduction programs or capital construction project design, implementation, and maintenance, keeping an eye toward advancing equity and social justice goals.
Maintain RFMS website content, photos, video, audio, flyers, press releases, media alerts and promotional materials and social media when appropriate.
Develop effective networks with other agencies, local governments, and non-governmental groups to support development and implementation of flood risk reduction projects and programs, and equitable outcomes.
Coordinate annual flood preparedness and flood warning campaigns; strategize opportunities to grow outreach campaigns to improve the awareness and understanding of floodplain management key messages.
Identify and analyze issues of concern and emerging trends to key audiences; oversee the development and review of strategic communication objectives, techniques and plans.
Work with WLR management to coordinate FCD review of all RFMS communications materials, with a goal of "no surprises" and being sure that FCD staff can know what RFMS is communicating, to whom and when.
Participate in consultant and vendor selection processes; oversee the work of consultants and vendors.
Determine budget needs of communications program elements and monitor expenditures
Set priorities and provide strategic proposals for achieving completing communications work program with limited resources.
Coordinate with the WLR Division's Communication Manager and the Department of Natural Resources and Parks Public Affairs office around media relation activities, and RFMS outreach strategies and events, and overall coordination of outreach calendars.
Participate in flood warning and emergency response programs and activities, as needed, outside of regular business hours.
SELECTION PROCESS: Applicants will be screened for qualifications, clarity and completeness of application materials. Answers to supplemental questions must be supported by information supplied on the application form. Competitive applicants will be those with the most recent and relevant demonstrated qualifications. The most competitive applicants will be invited for an interview process that may include a phone screening and two interviews.
WORK SCHEDULE: This full-time position is exempt from the provisions of the Fair Labor Standards Act, and is not overtime eligible. The work schedule is 8:00 a.m.–5:00 p.m. Monday–Friday. Weekend, holiday and evening work, including attendance of evening meetings or emergency response, are required as needed.
FORMS AND MATERIALS REQUIRED:
A cover letter introducing why you'd be a good candidate for this position and how this position fits into your five-year career plans.
Responses to three supplemental questions.
King County Application Form (Applying online satisfies this requirement)
King County and The Water and Land Resources (WLR) Division (WLRD) value diverse perspectives and life experiences and encourage people of all backgrounds to apply, including people of color, immigrants, refugees, women, LGBTQ, people with disabilities, and veterans.
Contact: For questions about this recruitment contact: Michelle Kobuki at (206) 477-4740 Michelle.Kobuki@kingcounty.gov
WORK ENVIRONMENT: Heavy workloads, deadline pressure and interruptions due to changing priorities are common. Work is performed in an office environment. Participation in flood warning and emergency response programs and activities is expected, unless circumstances do not allow, and typically involve 12-hour shifts during all hours of the day that may include evenings, weekends and holidays.
UNION MEMBERSHIP: Positions in this classification are represented by Teamsters Professional and Technical, Local 117.
SUPPLEMENTAL QUESTIONS: Answers to the supplemental questions must be completed and submitted with the application. The following questions address important elements of this position and the information you provide will help to determine your eligibility for further consideration. Responses should be backed up with content in your resume and application materials. You will be evaluated on the clarity of your responses and the level and extent of demonstrated knowledge and experience. Please limit your responses to 2 pages combined total for the three questions.
EXPERIENCE, QUALIFICATIONS, KNOWLEDGE, SKILLS:
Our ideal candidate will demonstrate the following knowledge, experience, qualities and skills in order to fulfill the duties listed above:
Lived and academic experience in public relations, public administration, communications, marketing, project management, environmental studies, or related fields and at least six years of relevant work experience.
Action oriented project manager: Ability to take on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. Demonstrated ability to manage complex projects with diverse teams including defining goals and objectives, clarifying roles, clearly communicating expectations, set and manage schedules, and anticipate and adjust for problems.
Customer focus: Skilled at building strong customer relationships and delivering customer-centric solutions.
Strategic mindset: Seeing ahead to future possibilities and translating them into breakthrough strategies.
Drives results and optimizes work processes: Skilled at consistently achieving results, even under tough circumstances, and knowing the most effective and efficient processes to get things done, with a focus on continuous improvement. Highly organized, able to establish and maintain systems, and manage changing priorities.
Collaborative: Experienced at building partnerships to leverage skills and talents to meet shared objectives.
Interpersonal savvy: Ability to relate openly and comfortably with diverse groups of people, acts with diplomacy and tact, picks up on interpersonal and group dynamics, and appropriately sensitive in a political environment.
Communicates effectively: Ability to listen and investigate to communicate a compelling and inspired vision or sense of core purpose to diverse audiences; synthesize and communicate technical information to non-technical audiences, in writing, orally or visually; have knowledge of successful methods for communicating with underserved and vulnerable populations toward equitable outcomes; experience measuring the success of communication efforts.
Tech savvy: Skills in electronic communications tools such as GovDelivery, Constant Contact, web content management systems (such as Sitecore), and social media platforms, as well as a high proficiency in Microsoft Office, specifically Word, Excel and PowerPoint, and an aptitude for early adaptation of new technology.
Ability to exercise initiative and judgment within the scope of the position with minimum oversight.
Manage ambiguity and exercise resilience: Skills in operating effectively, even when things are not certain, or the way forward is not clear, and being able to rebound from setbacks and adversity.
Courage: Readily tackles tough assignments, willing to face difficult issues, provides direct and actionable feedback saying what needs to be said to solve problems and provide clear expectations.
Instills trust: Skills in gaining the confidence and trust of others through honesty, integrity and authenticity.
DESIRED QUALIFICATIONS: While not required, the most competitive applicants will have the following knowledge, experience, qualities and skills:
Experience working on environmental and technical issues: especially understanding floodplains and river systems, capital projects and competing interests.
Experience working in the public sector: understanding of executive, legislative or judicial processes and policy making.
Demonstrated positive equity and social justice outcomes through outreach and communications.
Proficiency in one of the following King County top tier languages other than English: such as Spanish, Vietnamese, Somali, Chinese, Korean, Amharic, Punjabi.
Internal Number: 2019MK10902
About King County Dept of Natural Resources, Water and Land, Rivers and Floodplains
King County Water and Land Resources Division is helping to protect King County's water and lands so that its residents can enjoy them safely today, and for generations to come.