The Behavioral Health Manager will be responsible for program management and clinical oversight of the program. This would include service delivery, direct supervision of clinical staff, program monitoring and maintaining adherence to Medicaid Rule 132/140, CARF, Medicaid Certification and MCO contracts.
The Behavioral Health Manager will provide language-specific and culturally appropriate behavioral health therapy and case management, as needed, to children and adolescents and their families experiencing either serious mental illness, emotional, developmental or behavioral problems; difficulties associated with coping with acculturation; and behavioral problems, adjustment difficulties and situational crisis. This position will handle administrative and programmatic responsibilities related to the behavioral health program, as specified below and as assigned by the Director of Services. This position is expected to spend 15 hours of time per week on billable activities (Rule 132/140). Non-billable time will be spent on tasks such as supervision, program administrative work, documentation, managing external relationships and other programmatic responsibilities.
Handle administrative and programmatic responsibilities for adult behavioral health.
Coordination and direction over (intake) process.
Coordinate the agency’s compliance with the required Web-Based Assessment system for ADULT clients.
Meet productivity targets.
Assist with CARF, BALC and Post Payment Audits, as needed.
Assist with department purchasing.
Coordination and direction over Point-of-Entry (intake) process.
External Relationship Management and Training Responsibilities:
Attend relevant community meetings and represent Asian Human Services in the community.
Provide relevant clinical training to staff.
Collaborate with the Director of Outreach to coordinate outreach and ensure AHS sources new behavioral health clients.
Attend relevant conferences, training opportunities and social events as needed.
*Must provide a cover letter with resume to be considered
Knowledge, skills, and abilities:
5+ years of providing direct clinical services to adults with serious mental illness required
3+ years of supervisory experience in a clinical setting – preferably within a community-based service model required
3+ years of experience with Medicaid Rule 132/140 quality assurance and oversight required
Masters' in Social Work and current licensure as an LCSW required
Acceptable driving record, current driver's license and daily access to a personal vehicle is required
Provide linguistic and culturally appropriate service to adult behavioral health clients, as appropriate.
Abide by Code of Conduct and Ethics, all other AHS policy and procedures, and all ethical standards of the professional group to which the individual counselor belongs (I.e., NASW, APA, etc.).
Utilize the IM+CANS in clinical work with clients; advise and sign off on supervisees IM+CANS
Direct case management including providing or arranging for the provision of resources and services needed by the client, advocacy, linkage, support, consultation and follow-up of these services.
Arrange, provide access and follow up for psychiatric services, medication management and other medical services, as needed in conjunction with counseling and case management services.
Perform crisis intervention including crisis assessment, assessments, counseling, referral, and follow-up services as needed
Monitor the use of crisis phone and crisis phone rotation that best suits clients, supervisees and agency.
Make home visits and other field visits to clients. It is expected that all clients will receive services in the most accessible manner needed by the client.
Coordinating with collateral sources, agencies, bureaucracies, facilities and families on client’s behalf including working in ways that will reduce stigma of mental illness and generate more opportunities in society for client participation
Work in partnership with the clients’ families and significant others, including providing appropriate psycho-education to all family members or others in a client’s support system
Participate in training programs and provide training to staff
Provide supervision to adult Clinicians and Case Managers
Ensure client charts maintained for compliance and clinical practice in a timely fashion
Experience working with recent immigrants and/or refugees is highly preferred
Bilingual highly preferred
Training and expertise in various forms of psychotherapy preferred
Ability to lift 20 lbs and under
The full variety of duties cannot be specified here. In general, however we expect our staff to work with tenacity, flexibility, empathy, energy and careful attention to details. We expect our staff to act with the highest ethical standards to help our client’s in the community with comfort and dignity.
Asian Human Services Inc. is an equal employment opportunity employer dedicated to the fair and equal treatment of all of its employees without regard to age, gender, race, color, religion, creed, national origin, ancestry, sexual orientation, disability, political or union affiliation, maternity status, parental status, military or veteran status, or any other basis prohibited by law.
About Asian Human Services, Inc
Established in 1978, Asian Human Services is the largest multi-cultural and multi-lingual health and social services organization in the Metropolitan Chicago areas. Its mission is to provide client -centered, quality, and compassionate services to immigrants, refugees, and other under served in communities so that they can fully participate in society, prosper and thrive. Specialized in healthcare, education, and employment, its professional staff is fluent in more than 28 languages and serves more than 28,000 clients throughout Illinois each year.