Under the supervision of the Behavioral Health Program Manager and in collaboration with other AHS staff, the Behavioral Health Counselor will provide language-specific and culturally sensitive mental health and case management services to individuals, families and groups experiencing: serious mental illness; emotional, relational or developmental problems. Behavioral health staff also will handle administrative and programmatic responsibilities related to the department, as assigned by your supervisor.
Provide services that are linguistically and culturally appropriate to the needs of under served communities.
Provide an atmosphere assuring the clients are treated in a friendly and respectful manner.
Provide direct services to clients including organizing and facilitating individual and group treatment activities, case management and outreach.
Provide client intake and assessment services, including social history, mental health assessment, social, community and functional assessments. .
Develop treatment and rehabilitation plans in cooperation with clients, including reviews and modifications at specified intervals.
Provide case-management including providing or arranging for the provision of concrete resources and services needed by the client, advocacy, linkage, support, consultation and follow-up of these services.
Arrange, provide access and follow up for psychiatric services, medication management and other medical services, as needed in conjunction with counseling and case management services.
Perform crisis intervention including crisis assessment, counseling, referral, and follow-up services as needed. Provide on call crisis coverage on a rotation basis for after hours to cover 24 hour emergency services.
Make home visits and other field visits to clients. It is expected that all clients will receive services in the most accessible manner needed by the client.
Target direct service hours are 5.5 hours per 7.5 hour work day.
Intervene with collateral sources, agencies, bureaucracies, facilities and families on client’s behalf including working in ways that will reduce stigma of mental illness and generate more opportunities in society for client participation.
Provide inter-agency recourse brokerage and advocacy on the client’s behalf, including consultation and translation as needed.
Work in partnership with the clients’ families and significant others, including providing appropriate education to all family members or others in a client’s support system.
Participate in weekly supervision and staffing, reporting all case work, especially any information that may be of a critical nature that would require immediate intervention to your supervisor. Report client progress, behavioral problems or need for medication evaluation to supervisors/psychiatrists/clinical manager.
Participate in quality improvement activities on an ongoing basis such as conducting peer chart reviews monthly and completing patient satisfaction surveys bi-annually.
Maintain EMR client charts on Care Logic in a timely fashion
Complete forms for third party coverage and discussing balances due with clients as appropriate.
Skills, Knowledge, & Abilities:
Master’s degree in social work or related field required.
At least one year of experience working with adults and/or minors aged 17 or younger who have a mental illness.
Licensure as an LPC, LSW, LPHA or the ability to gain licensure within 6 months of employment.
Required to pass a background check through the Child Abuse and Neglect Tracking System (CANTS).
Required to pass the Nurse Aide Registry Verification and be certified by DCFS.
Written and oral proficiency in the English language. Bi-lingual candidates will be given preference.
Ability to work with tenacity, flexibility, empathy, energy and careful attention to detail.
Must possess valid driver’s license.
Required to have daily access to a personal vehicle.
Must obtain and maintain $100,000/$300,000/$100,000 bodily injuries and liability insurance.
Asian Human Services Inc. is an equal employment opportunity employer dedicated to the fair and equal treatment of all of its employees without regard to age, gender, race, color, religion, creed, national origin, ancestry, sexual orientation, disability, political or union affiliation, maternity status, parental status, military or veteran status, or any other basis prohibited by law.
About Asian Human Services, Inc
Established in 1978, Asian Human Services is the largest multi-cultural and multi-lingual health and social services organization in the Metropolitan Chicago areas. Its mission is to provide client -centered, quality, and compassionate services to immigrants, refugees, and other under served in communities so that they can fully participate in society, prosper and thrive. Specialized in healthcare, education, and employment, its professional staff is fluent in more than 28 languages and serves more than 28,000 clients throughout Illinois each year.