The Manager of Tissue Recovery Services (MTRS) assists in developing and promoting the growth of the tissue recovery program, ensuring the consistency and quality of tissue recovery services outcomes, by providing direct supervision of tissue donor recovery staff and tissue recovery partner relationships, and all matters of recovery and determination of suitability of musculoskeletal, cardiovascular, and skin donors.
Essential Duties & Responsibilities
Assists with the writing of Standard Operating Procedures directly related to tissue recovery processes, and with ensuring and maintaining compliance with all accrediting association’s standards and all local, state, and federal regulations.
Achieves and maintains proficiency in all tissue recovery and donor suitability procedures.
Regularly shares the responsibility of the Tissue Services Administrator on Call (TAOC) and assumes the role of the Tissue Recovery Staff (TRST) as necessary.
Helps investigate all tissue-related adverse reactions and helps reporting all outcomes to governing agencies and/or tissue recovery processors and customers.
Provides assistance in documenting all tissue recovery-related customer complaints, customer service issues, and internal errors, accidents, omissions, etc. and assists in implementing corrective and preventive actions.
Directly supervises and provides administrative oversight to the TRST and maintains the TRST work schedule.
Reviews all personnel issues with the Director of Tissue Recovery Services prior to taking final action with the employee.
Supervises the planning, implementing, and delivering of tissue recovery training.
Oversees the development of tissue recovery and donor suitability in-service programs with the Training Specialist.
Ensures all tissue recovery policies and procedures are followed and all TRST are trained appropriately and in a timely manner, and the qualified TRST are prepared for certification/ recertification by the AATB.
Prepares and presents management reports and specific requested statistical reports.
Conducts periodic TRST meetings to address tissue recovery issues and to present continuing education opportunities in relationship to tissue procurement, tissue transplantation, and donor suitability and ensures all meeting agendas and minutes are documented and filed.
Serves on requested AATB committees.
Other duties as assigned.
Qualifications, Education & Experience
BS degree required;
Two (2) years of technical experience;
Two (2) years of experience in a tissue recovery agency;
One (1) year of management experience; or,
An equivalent combination of education and experience.
Internal Number: 204
About We Are Sharing Hope SC
Sharing Hope SC is the designated Organ Procurement Organization (OPO) for organ and tissue recovery services in South Carolina. We Are Sharing Hope SC actively provides organ and tissue donor services to 63 hospitals throughout the state. We Are Sharing Hope SC also helps support and educate families at an emotionally devastating time, so they can make well-informed decisions about organ and tissue donation.
Together, we inspire our community, offer hope and change lives through the gift of organ, eye and tissue donation.
Every individual embraces organ, eye and tissue donation to save and enhance lives.
Compassion, Accountability, Integrity, Excellence, Stewardship, Unity.