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Posted Job Title
Director of Financial Aid
Job Profile Title
Job Description Summary
Reporting to the Associate Dean for Enrollment Management and Global Outreach, the Director of Financial Aid for the School of Social Policy & Practice (SP2) serves as the subject matter expert on all matters related to student financial aid. The Director of Financial Aid will lead, direct, and continue to develop SP2â™s financial aid strategies to ensure compliance with all federal requirements, while supporting the Schoolâ™s mission and its strategic objectives related to student recruitment and enrollment. The Director will create and manage a financial aid communication plan, with a strong emphasis on customer service, developing student and applicant awareness of aid options; and will ensure the delivery of federal financial aid to a diverse student population, developing processes and creating reports/records to ensure fiscal accountability. The Director will be responsible for monitoring and maintaining institutional compliance with all financial aid programs, interpreting and providing technical guidance to the School on current federal and institutional policies and practices; and updating the School on new guidelines as needed. He/she will manage relationships with partner organizations, with emphasis on developing procedures to identify and secure resources from external sources. The Director will also participate in collaborative efforts to evaluate and organize unit workflow and develop and monitor interdepartmental processes with regards to financial aid; and will liaise with Student Financial Services as needed, around policy questions, aid issues, account reconciliation, etc. This position oversees the work of the Financial Aid Administrative Coordinator for Financial Aid related matters.
Serve as the Schoolâ™s subject matter expert (SME) related to financial aid policies and procedures and make recommendations to the Associate Dean for Enrollment Management and Global Outreach Â regarding those policies and procedures.Â Maintain awareness/knowledge of processes/methods used by other institutions to ensure SP2â™s competitiveness; monitor, update/revise as needed SP2â™s financial aid strategy to optimize funds available to students to facilitate the changes that have evolved. Based on comparison with external competitors, redesign financial aid strategy if/when needed: as the SME, design strategy, submit to Associate Dean for approval; lead the process of implementation and evaluation.
Plan, develop, and implement yearly institutional awarding strategies to assure the proper disbursement of allocated federal and institutional aid at the individual/student level.Â Review financial aid applications and determine student awards based on interviewer/faculty assessments and financial aid application.Â Respond to student requests for re-evaluations and adjust financial aid awards as needed.Â Confirm with the Associate Dean the overall financial aid budgets and target award averages in advance of individual awards being determined.Â Prepare reports and present data on SP2â™s financial aid awards to assess effectiveness of school financial aid actions; obtain data from peer group institutions, when available, and compares effectiveness with that of peer group.
Provide professional leadership and assume responsibility for all aspects of the student aid programs. Â Facilitate meetings of financial aid committee; prepare reports of actions taken; work in collaboration with Student Financial Services; ensure compliance with administrative policies, legal requirements, and mandated reporting. Collaborates with Institutional Advancement (Development) to maximize gift opportunities to support financial aid initiatives.Â Oversee the work of Â the Financial Aid Administrative Coordinator, ensuring accuracy of award entries in SAM, effective work with Institutional Advancement, and excellent stewardship; provide guidance in responding to student inquiries.Â Verify loan processing and posting of financial aid to student accounts.
Attend meetings, participate in committees and attend training necessary to stay abreast of federal regulations. Understand and interpret student financial aid laws and regulations to various constituents, including students, prospective students, staff members, and other interested parties.Â Keep abreast of and assimilate frequent changes, and implement revised procedures as required. Serve as subject matter expert in developing and implementing appropriate policies and procedures to govern the operation of student financial activities in compliance with federal statutes, guidelines, and college policies.Â
Oversee and direct the federal work-study program, providing guidance to/oversight of the work of Financial Aid Admin Coordinator with regard to field placements, ensuring that proper documentation is provided, and that work-study information is disseminated to students.Â Ensure that students complete work-study documents, and audit work-study time-sheets for accuracy and completeness. Coordinate financial aid office activities with other college areas to assure that information exchanges and transactions on each student aid program are conducted and recorded as required.
Advise and counsel current and prospective students and parents on the graduate financial aid landscape, programs and procedures, their options, and their packages. Provide financial aid planning, and assist with applications as needed. Prepare and deliver financial presentation at orientation, information sessions both onsite and online, open houses, and related activities. Develop clear and informative financial aid documents and communication tools to collect and disseminate accurate information to assure eligibility of student aid recipients according to federal and university regulations. Prepare all publicity materials. Liaise with Student Financial Services in matters of enrollment, billing, work-study, compliance, and other issues as they arise.
Maintain responsibility for ensuring the successful operation of the special award programs such as Coverdell Fellows Program at SP2, City Year program, etc. Oversee administrative support, recruitment strategy, marketing and promotion, admissions process, selection committee operation, notification process, dissemination of financial support, and engagement of Coverdell Fellows and other selected award recipients.Â Manage relationship with these partnering organizations to ensure smooth and successful operations of these programs.
Available as a resource to school alumni to help guide through various loan repayment options and programs.
Perform additional duties as assigned
A Bachelor's degree and 5 to 7 years of experience, or equivalent combination of education and experience, are required.
Job Location - City, State
Department / School
School of Social Policy and Practice
$59,703.00 - $113,435.00
Affirmative Action Statement Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.
Special Requirements Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.
Internal Number: JR00015053
About University of Pennsylvania
Penn has a long and proud tradition of intellectual rigor and pursuit of innovative knowledge, begun by Benjamin Franklin in 1740. That tradition lives today through the creativity, entrepreneurship, and engagement of our faculty, students, and staff. Academic life at Penn is unparalleled, with an undergraduate student body of 10,000 from every U.S. state and around the world. The entering class of 2015 is the most talented and diverse in Penn's history. Consistently ranked among the top 10 universities in the country, Penn welcomes an additional 10,000 students to our top-ranked graduate and professional schools.