NECC serves about 5,000 credit students each semester on two campuses located in the beautiful, historic Merrimack Valley region of northeast Massachusetts. Our suburban Haverhill campus sits on 106 acres near Kenoza Lake, and features a Technology Center and an award-winning Student One-Stop Center. Our urban campus in Lawrence occupies a number of buildings in the heart of downtown. Most recently, we have constructed a new 44,000 square foot health technologies facility, the Dr. Ibrahim El-Hefni Allied Health & Technology Center. Both campuses are a short drive to Boston and to the beaches and state parks along the coast.
The college has been building an organizational culture that values initiative and innovation, and seeks to identify and develop the strengths in students, faculty, staff, and programs in order to grow and improve. NECC is also committed to using evidence to guide planning and decision-making. These values are reflected in the use of Appreciative Inquiry for strategic planning and accreditation; in our investment in strengths-based, institution-wide professional development; and in our ten-year involvement as a Leader College in Achieving the Dream, a national network of community colleges dedicated to using data to close student achievement gaps.
We are also committed to the recruitment and retention of a diverse workforce that reflects the communities we serve. With over 40% Hispanic students, NECC was the first federally recognized Hispanic Serving Institution (HSI) in New England.
We seek leaders who are committed to the community college mission, actively engaged in promoting diversity, and prepared to use their unique strengths and innovation with the goal of student success.
Full-Time Technical Assistant III: Testing Services; 37.5 hours/week, Occasional evenings Saturdays may be required; AFSCME Unit Position
Anticipated Start Date:
Under the general supervision of the Coordinator of Student Assessment and the Dean of Academic Support Services, assist with the day-to-day operations of Testing Services at the Lawrence Campus
Provide a welcoming environment and assist new students who require testing prior to registration; administer and proctor Accuplacer state-mandated assessments and English as a Second Language testing
Administer other testing including but not limited to TEAS for Health Professions, proctored and remote testing, testing that requires special accommodations as outlined by the Learning Accommodations Center and Deaf and Hard of Hearing Services
Maintain working knowledge of test regulations and protocols and maintain proctor certifications that are required to perform in the role as a proctor
Adhere to all established testing policies and regulations to maintain the integrity of high stakes test sessions, maintain a quiet test environment that accommodates the needs of individual students
Maintain a working knowledge of all testing services and provide general information to students who need assistance with CLEP, Prior Learning Assessments, Pearson VUE Testing or other services
Maintain a general understanding of the entry and onboarding processes for new students
Answer testing related questions for staff and students
Participate in special test sessions, including but not limited to early college and private industry testing that may require occasional weekends, early morning or off-site sessions
Work closely with the Haverhill Campus Testing Center to stay abreast of ongoing changes with test scores, placements, policies, the development of ESL intake appointments and data
Monitor student traffic, maintain paper and electronic testing files, enter student placements into the college's Banner system, and maintain a general understanding of multiple measures testing and waivers that include SAT scores, HiSet and GED scores and prior learning credits
Disseminate other information to students who are seeking other test information
Other responsibilities include light data entry, generating mailings, placing orders and other light office work as necessary
Provide general day-to-day guidance to part-time Lawrence staff and make recommendations to the Coordinator for temporary schedule adjustments
Applicants must have at least (A) two (2) years of full-time or equivalent part-time, experience in technical work supporting research, instructional or experimental activities and (B) of which at least one year must have been in a supervisory capacity, or (C) any equivalent combination of the required experience and the substitutions below:
Substitutions: An Associate's or higher degree with a major in a directly related scientific or technical field such as biology, botany, chemistry, computer science, electronics, horticulture, physiology, zoology, etc. may be substituted for a maximum of one year of the required (A) experience.*
*Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.
Demonstrated ability to follow directions and pay attention to detail
Demonstrated sensitivity, patience and a customer-service friendly attitude to first-time college students from a wide variety of backgrounds.
Strong verbal and organizational skills
Must be comfortable giving detailed instructions to small groups and on an individual, walk-in basis in order to clearly communicate testing instructions.
Must be comfortable using technology and computer systems
Associate's Degree in Human Services, Education or related field preferred
Experience with college entrance assessment, Accuplacer and other test systems strongly preferred
Working knowledge of Windows, Microsoft Office
SALARY: $1,707.31 - $2,399.28 biweekly ($44,390.06 - $62,381.28 annually). An appointment from outside the bargaining unit (AFSCME) must start at Step I of the range.
TO APPLY: To be considered for this position you must submit a cover letter & resume online
DEADLINE: January 23, 2020 POST#: 202090
Northern Essex Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, creed, religion, color, gender, gender identity, sexual orientation, age, disability, genetic information, maternity leave, military service and national origin and any other protected class in its education programs and activities as required by Title IX of the Educational Amendments of 1972, the American with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statues and college policies. The College prohibits sexual harassment, including sexual violence. The following person has been designated to handle inquiries regarding Americans with Disabilities Act, the Rehabilitation Act and related statutes and regulations, Affirmative Action, non-discrimination policies, and Title IX compliance/sexual harassment: Assistant Director of Human Resources, Elizabete Trelegan B-219,978-556-3928/ email@example.com. Inquiries or complaints concerning discrimination, harassment, retaliation or sexual violence shall be referred to the College's Affirmative Action Officer/Title IX Coordinator, the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education's Office for Civil Rights.
Prospective employees are encouraged to review the College's Annual Security Report (ASR), in compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, which can be found on the disclosure page of the College's website at: http://www.necc.mass.edu/clery
Internal Number: 119635
About Northern Essex Community College
NECC is a public, two-year college that offers comprehensive academic programs of study leading to the Associate in Arts degree, the Associate in Science degree and Certificates of program completion.Our dedicated teaching faculty accept with enthusiasm the challenge of responding properly to the differing backgrounds of their students and, at the same time, directing and leading them toward broader understandings. Our faculty are deeply involved in the planning of each class and in the achievement of each student, and are equally dedicated to personal achievement. As well as the specialized academic opportunities and tutoring that the college provides for our students, our faculty have the time and the commitment to advise as well as instruct students, and to provide support and encouragement.