Metra’s Human Resources Department’s mission is to recruit and retain qualified employees in a diverse workforce; treat all employees fairly; facilitate training and professional development for career growth; effectively manage and administer compensation; negotiate and administer flexible benefit programs that provide quality and value; administer medical leaves and related services; promote wellness; provide confidential and efficient records administration; ensure that Metra’s policies and procedures comply with all laws governing employment, benefits and other ancillary services; and foster an environment of trust and mutual respect with employees as well as internal and external partners.
Reporting to the Manager, Employee Development, Employee Development Specialist 2 provides comprehensive employee development training programs tailored to the unique needs of the organization. Assess training needs and design, develop, and facilitate various training programs. Identify and develop entry-level and advanced-level courses, determine course needs and appropriate delivery methods, and assess and enhance the quality of training programs. Collaborate with multiple departments to develop learning solutions and execute training curriculums. Perform other related duties including supporting the Human Resources department by completing various writing assignments. The primary duties include designing, developing, maintaining, editing, and updating instructional materials using adult learning theory that appeals to various learning styles. Define learning objectives, develop project standards, identify appropriate instructional strategies, and implement industry and corporate standards into document design. Lead and facilitate training and participate in train-the-trainer programs. Apply solid instructional design skills, effective learning principles, and creativity to course design in order to engage participants in the learning process. Define client requirements, build client relationships, and work with clients to ensure materials meet project requirements. Analyze project assignments to determine solutions, and collaborate with subject matter experts (SMEs) to analyze, develop, implement, and evaluate appropriate solutions. Ensure timely delivery of project documents. Perform other related duties as assigned to meet the ongoing needs of the organization.
Candidates can expect salary offers that range from the minimum to the mid-point of the salary range. Metra provides full pay ranges so candidate can consider their growth potential.
Metra is a railroad employer subject to the provisions of the Railroad Retirement Tax Act, not the Social Security Administration.
1. Bachelor's degree in English, Adult Education, Instructional Design, Industrial Organization Psychology, or Technical Writing OR lieu of specified degree, any combination of education and experience may be substituted for the required degree that equals four years in technical writing or curriculum design. 2. In addition to #1, must have a minimum of five years of instructional design or training development experience, which includes at least two years in designing learning solutions. 3. Comprehensive knowledge of current instructional theories and principles applicable to both hard copy and web-based instructional materials. 4. Knowledge of adult learning theories. 5. Knowledge of how to facilitate using a variety of teaching techniques. 6. Knowledge of information architecture principles and methods. 7. Knowledge of multi-media design tools is preferable. 8. Advanced skill using Microsoft Office Suite including Word, PowerPoint, Outlook, and Excel. 9. Strong verbal and written communication skills. 10. Strong project and time management skills. 11. Strong interpersonal skills to creatively engage and motivate learners. 12. Strong human relations skills in dealing with all levels of staff, external groups/customers, and organizations. 13. Ability to listen and analyze information, and interpret client needs. 14. Ability to produce instructional materials. 15. Ability to meet deadlines and work with minimal supervision.
Preferences: 1. Experience with on-line course development 2. Certified Facilitator in DiSC 3. Facilitator Accreditation - The Five Behaviors of a Cohesive Team
Metra is an Equal Opportunity/Affirmative Action Employer. It is our policy to fill vacant positions with qualified candidates without regard to race, color, sex, religion, national origin, age, gender identity, disability, or any protected categories, assuming an individual can perform the essential functions of the job with or without accommodation.
Internal Number: 5981
Metra is one of the largest and most complex commuter rail systems in North
America, serving Cook, DuPage, Will, Lake, Kane, and McHenry Counties. The
agency is linking communities in Northeastern Illinois by providing safe, reliable, and
efficient commuter service.