The University of Miami/UHealth UMHC/SCCC has an exciting opportunity for an Infusion/Oncology Nursing Supervisorto support the clinical operations at an Aventura Satellite location. The incumbent will be responsible for the management of the daily operation of patient care, compliance with nursing standards, patient satisfaction, and clinical performance improvement. Responsible for patient flow throughout designated clinical areas. Identifies patient flow barriers both internal and external to the clinical operation, and provides and/or implements improvement solutions. Responsible for assuring patient care is delivered in alignment with hospital mission, vision, and nursing department goals and objectives. Responsible for insuring unit(s) is adequately staffed and personnel are appropriately trained for their given assignments in order to provide safe, quality care. Responsible for assuring staff compliance with mandatory education, licensure requirements, continuing education, and applicable certifications and professional practice standards. Responsible for the utilization and maintenance of appropriate nursing care plans and assessment standards. Responsible for assuring unit(s) is prepared for Joint Commission surveys and inspections from regulatory agencies. Responsible for the collection of data (chart audits) to ensure performance improvement and optimal customer service standards. Provides timely reports as requested. Coordinates with superiors and Human Resource department the management of personnel to include recruitment, retention, employee incentive and evaluation, and disciplinary actions. Provides insight on unit operations to nursing leadership to assist in the development of strategic planning and departmental expansion. Assists with the development/revision and review of clinical policies and procedures.
Assures nursing staff assess patient and family educational needs. Assures staff receives adequate education regarding a variety of disease processes, therapies, and new protocols. Assures nursing staff is knowledgeable in arranging consults with other departments as appropriate to address patient changing needs and/or medical status. Assists the staff to utilize and/or adapt teaching protocols to set goals for the individual patient/family teaching plan.
Assures all staff receives a formal orientation plan and preceptor. Evaluates effectiveness of the general and clinical orientation. Assures completion of competency based assessment documentation. Systematically and continuously evaluates staff learning needs utilizing competency-based criteria. Assures all staff meets mandatory continuing education requirements, and yearly hospital based competencies. Formally evaluates each staff member yearly. Maintains documentation of job performance, personnel actions, and additional professional contributions to the unit and/or organization. Assures cross-training to other departments is documented and accurate. Maintains educational documentation requirements of the hospital. Provides ongoing coaching to all staff with the goal of improving critical thinking and technical skills. Assists in the development and implementation of performance improvement programs in compliance with JCAHO standards and other regulatory agencies. Collects data to evaluate patient flow and trends. Through data collections, identifies changing needs for internal processes, and implements change accordingly. Collaborates with leadership for processes flow issues external to the nursing unit(s).
Identifies opportunities for improved unit efficiency, patient flow, and customer service. Investigates clinical and practice variances and conducts follow-up action plans as appropriate. Functions as an active, competent member of the facility’s Emergency Response Team, Performance Improvement team and Nursing Shared Governance Counsels. Demonstrates knowledge of the Quality Assurance/Performance Improvement program for the designated unit. Coordinates unit PI program and submits reports in a timely manner. Participates in shared governance and appropriate practice counsels. Leads by example to provide service excellence by communicating in a cooperative, positive and professional manner. Displays courtesy toward customers by application and role modeling of AIDET. Meets customers’ expectation by listening, seeking solutions to potential and actual problems, and demonstrating sensitivity and awareness of others. Follows through to ensure that established expectations are satisfied; keep customers informed of progress. Works effectively and cooperatively in groups/teams to ensure quality patient care.
Maintains confidentiality of all clinical, financial, employee, information ensuring compliance with HIPAA regulations Attends assigned meetings and demonstrates active participation. Acts as role model and maintain professional demeanor at all times. Develops and maintains clinical competency. Demonstrates professional independence in the practice of nursing. Consults internal experts when appropriate. Maintains documentation of continuing education requirements. Attends all mandatory in-services as directed Participates in professional organizations Seeks/accepts training to learn new skills and maintain current competencies. Maintains and completes Personnel Development Record as per policy. Maintains professional certifications/licensure in active status. Practices within the guidelines as set forth by the Florida Board of Nursing and ensures the same of employees Meets patients’ expectation by treating them with respect and dignity. Follows through to ensure that established expectations are satisfied; keeps customers informed of progress. Works effectively and cooperatively in groups/teams to ensure the delivery of efficient and effective patient care. Communicates effectively with administrators, directors, managers, physicians and other members of the interdisciplinary team. Demonstrates dependability/reliability by promptly reporting to work when scheduled. Consults internal experts when appropriate. Maintains documentation of the continuing education requirements. Maintains BLS/PALS and ACLS provider card. Attends all mandatory in-services as directed Participates in professional organization. Seeks/accepts training to learn new skills and maintain current competencies. Maintains and completes Personnel Development Record as per policy. Maintains professional certifications/licensure in active status.
Graduate from accredited school of nursing, BSN degree; Valid Florida RN license, BLS/PALS/ACLS Provider card. Five years recent experience Leadership position in nursing field. Infusion/Oncology experience is required. Experience in an academic center or large complex facility. Strong interpersonal communication skills. Proven track record of building relationships with physicians, direct reports and key staff members throughout the hospital Excellent English verbal/written skills are necessary. Moderate to advance computer literacy and skills.
Internal Number: R100034068
About Univeristy of Miami/UHealth - UMHC/SCCC at Aventura, Florida
The University of Miami Leonard M. Miller School of Medicine, an academic medical center founded in 1952, is proud to serve South Florida, South America and the Caribbean in education, research, patient care and community service.The founders of the Miller School of Medicine were true visionaries. They anticipated the tremendous need for excellent medical care within our community and set into motion a plan for the facility that now has more than 1 million patient encounters annually.
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