The Office of International Program (OIP) serves as a center of leadership for the international role and mission of the university. It is comprised of six related units that function together toward creating an international perspective in all facets of campus life. Those units include: OIP Administration (OIPA), Office of Education Abroad (OEA), International Student and Scholar Office (ISSO), English Language Training Institute (ELTI), Office of Intercultural and Educational Experiences (OIEE), and the Office of Global Education and Engagement (OGEE). OIP also hosts the World Affairs Council of Charlotte (WACC)
This individual will support the international enrollment management goals of UNC Charlotte colleges to identify high-quality and diverse international graduate students. The position will provide assistance to faculty, researchers and administrators to formulate strategic and intentional activities aimed at recruiting Ph.D. and Masters level international students. The primary role of this position, in collaboration with the academic colleges and the Graduate School, will be to assist in the development and execution of a multi-year international enrollment management plan proposal in addition to a host of support services that will assist in the development of partnerships, connections and pipelines between UNC Charlotte colleges/faculty and entities from abroad (institutions, organizations and sponsors). This individual will also understand recruitment trends, market characteristics/intelligence and emerging regions best positioned to send degree seeking graduate students to the U.S.
Principal functions: major duties and responsibilities
Recruitment Strategy Development Importance: 1
Description: In collaboration with academic colleges and the Graduate School, assist in the development and implementation of strategic recruiting initiatives. Conduct institutional assessments in market research to inform recruitment strategies. Grow, manage and maintain a database of potential students including associated communication strategy. Identify areas of overlap in current recruitment efforts to determine possible collaborative initiatives. Analyze dual degree program opportunities. Serve as primary OIP liaison to international graduate admissions. Identify cohorts of UNC Charlotte faculty members and administrators to serve as ambassadors for specific target countries or areas of study and the subsequent development of action plans for each initiative with relevant goals, metrics and timelines.
Partnership Development and Management Importance: 2
Description: Liaise with relevant internal and external partners in joint/collaborative recruitment initiatives. Mobilize teams of faculty to assist with relationship building and cultivation. Build close working relationship with overseas representatives. Assist in identifying potential visiting scholars to facilitate strategic connections to our faculty. Coordinate inbound summer teaching opportunities for junior faculty from our network of partner institutions.
Marketing/Promotion Importance: 3 Description: Develop a targeted outreach/communication plan for international alumni engagement. Increase market awareness of the UNC Charlotte brand in each identified region to further diversify international student population. Develop and offer virtual college/program presentations and conduct webinars for students, parents and other constituencies. Develop and manage recruitment publications, web content, social media and communication campaigns.
Recruitment Administration Importance: 4 Description: Develop management reports of recruitment yield and prospective student activity to determine ROI. Organize and execute necessary travel initiatives required to recruit international students. Coordinate and facilitate inbound and outbound recruitment related travel for the colleges. Provide ongoing communication support (document preparation, letters of invitation, emails) to a variety of constituencies related to the recruitment process. Coordinate and attend strategic recruitment events for the colleges.
Qualifications and Experience Requirements
-Bachelor’s degree and six years of professional experience in international higher education administration (preferably in international student recruitment (degree-seeking) or international admissions;
-Three years of professional experience developing and managing international higher education networks and partnerships,
-Exceptional interpersonal, intercultural, organizational and communication skills: both written and verbal;
-Provide excellent and timely customer service to prospective international students as well as stakeholders;
-High level of motivation, initiative and goal oriented;
-Knowledge of trends in international student recruitment and emerging student markets;
-Well developed understanding and awareness of best practices in international student recruitment;
-Strong ability to develop and sustain relationships across various campus constituencies engaged in international student enrollment management;
-Extremely organized and detail-oriented with an ability to succeed in a fast-paced and dynamic environment;
-Ability and willingness to travel domestically and internationally;
-Ability to exercise independent judgment and discretion;
-Strong computing skills and expertise utilizing computing applications with various university systems;
-Commitment to a student-centered/customer service-oriented philosophy;
-Relevant experience in the development, implementation and monitoring of a comprehensive plan for international student recruitment;
-Relevant experience in administering sponsored international student programs;
-Experience in using information technologies to enhance and support all aspects of recruitment and admissions management processes;
-Knowledge and experience in working with foreign credential evaluation;
-Existing relationships with governments, agents and consultants abroad;
-Advanced level of proficiency in at least one foreign language;
-Previous experience living or working abroad;
-Record of active participation/engagement in relevant professional associations.
This position reports directly to the assistant provost for international programs.
Internal Number: 007819
About University of North Carolina Charlotte
UNC Charlotte is North Carolina's urban research institution. Our campus is located in the piedmont of North Carolina, just two hours from the mountains and three hours from the Atlantic Ocean. A large public university with a small college feel, more than 25,000 students consider UNC Charlotte's 1,000-acre campus their home away from home.
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