Housed within the Office of Human Resources Benefits and Leave Administration department, the primary purpose of this position is to educate and counsel employees, dependents, and retirees of the different benefits plans that are available and the various state and federal rules that govern those plans. This position will be pivotal in the delivery of technical benefit information to employees, to interpret policies and practices in context of employee’s needs and in alignment with UNC Chapel Hill’s best interest. The benefit consultant will research and facilitate any problems that occur to an employee’s benefit elections and work with various vendor representatives to provide successful outcomes. The benefit consultant will also act as a liaison with various state agencies, serve on university system wide committees, conduct benefit surveys, assist in the development of benefit plan design, conduct research and benefit trend analysis, conduct seminars and workshops for employees, participate in new employee orientations, update communication materials and prepare reports for management as needed. Serves as a member of the UNC Benefits Network and other University and statewide committees.
This position is a Senior Benefits Consultant and will manage a team of Benefits Consultants, mentor and train HR staff on processes and professional practices within the Office of Human Resources.
Education and Experience:
Bachelor’s degree and two years of progressively responsible professional human resources management experience; or equivalent combination of training and experience. All degrees must be from appropriately accredited institutions.
The incumbent must possess significant subject matter expertise in benefits administration, application systems, data delivery, excellent analytical abilities, and possess excellent written and verbal communication skills across a variety of media types. The candidate must have strong functional knowledge of processes which impact benefits and leave related events including payroll, benefits continuation, open enrollment, benefit premium billing/accounting, leave entitlement, and disability claims.
The incumbent must possess foundational and practical knowledge of medical/health, life, disability, retirement and savings plans, particularly working in a large-scale higher education market. The individual must have effective problem-solving skills and be self-directed, must have demonstrated knowledge of FMLA, COBRA, HIPAA and supplemental retirement plans such as 403(b), 401(k), and 457b.
The incumbent must demonstrate the ability to exercise independent judgment and discretion in applying and interpreting standards, personnel policies, procedures and regulations to a variety of human resources, benefits and leave related transactions, and effectively communicate with a diverse population at all levels and handle multiple priorities in a deadline driven environment is paramount to success. Commitment to data and information security and sensitivity as it relates to confidentiality of benefit plan information and case management is critical.
Essential skills include a thorough understanding of and ability to communicate clearly details on core benefits and leave programs in both individual and group settings. The candidate must have strong organizational and time management skills and be able to successfully work under tight deadlines. Ability to effectively communicate with a diverse population at all levels.
Experience with benefit, human resource and payroll systems and MS Office is required. Experience with PeopleSoft or similar HCM/Payroll/Benefits system(s) is critical.
Direct benefits and leave administration experience, preferably, in a higher education, public sector or complex environment. Knowledge of federal, state, and University employee benefit plans, programs and services. Experience with COBRA, HIPPA, and supplemental retirement plans such as 403(b), 401(k), and 457(b). PHR, SHRM-CP, or CBP certification.
The University of North Carolina at Chapel Hill is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, race, national origin, religion, sex, sexual orientation, or status as a protected veteran.
Carolina rates among the nation’s great institutions of higher education, set on an historic and beautiful campus that celebrates all four seasons. Carolina’s students, faculty and staff come here from around the world, bringing varied cultural, racial and ethnic heritages that help make UNC-Chapel Hill a thriving intellectual center. We’re repeatedly ranked the nation’s best value in higher education for students seeking to earn a college degree – the University has garnered the top spot each time since the ranking’s launch in 1998.Whether you’ve just started your career, are new to academia or are a seasoned professional with assorted campus experiences to draw on, we hope you will find a great place at Carolina.