This position performs record management functions by scanning, classifying, and indexing City documents and records from paper and electronic files; performs filing, archiving, locating, and retrieving records from the enterprise content management system and hard copy record system; processes Freedom of Information Act (FOIA) requests received by the City; is a designated FOIA Officer; and maintains a high level of customer service and quality expectations as set forth by the Records Management Division.
This position requires a high school diploma or equivalent, with an Associate’s or Bachelor’s degree in business administration, public administration, or related subject desirable. A minimum of two (2) years of office support experience working with document scanning/editing software within records/library department preferred. Working knowledge of document management procedures and practices used in establishing, maintaining, and controlling an extensive computerized content management system is desirable (Laserfiche preferred), along with strong computer skills including e-mail, database activity, word processing, spreadsheets, and scanners is required.
The ideal candidate should be organized and have effective interpersonal skills to provide professional customer service and interact well with elected and appointed officials, employees, agencies, other governmental units, and the public. Strong written communication skills are also required.
This position requires the ability to lift up to 40 lbs. and to work standing and bending from the waist on a daily basis, with or without a reasonable accommodation. If selected, successful completion of a thorough background check, physical, functional capacity evaluation, and drug screen are required.
The City of St. Charles is a mid-sized municipality about 30 miles west of Chicago. There are 32,000residents and about 300 employees. We are a full service city providing Police, Fire, Public Works and many other services.